Roulettes Tavern — Restaurant in Adelaide

I wish I could give zero stars but the nice bartender man would have earned the place a star. Oh and the very polite waiter that had a European accent was a delight. The security guard had a good sense of humour too. However, i wasn't really impressed at all when I went to the bar to purchase a drink. There were 4 bar attendants casually chatting at the bar. They said I had to wait for the waiter who was run off his feet attending many tables and sent me away. I was told "its called table service". I sat down to patiently wait for the waiter. My partner wasn't present at the time but walked up to the bar shortly after to buy a drink and signalled me to return the the bar. The older gentlemen bar tender did apologise to me. Then the girl attended repeated "but it is called table service another two times". Then things really took a turn for the worst when the Greek looking covid dragon lady marshal sternly and very rudely scolded my partner for some kids running around that wernt even his kids. He didn't even know the children. You can't randomly start barking at customers We were so blown away we just said ok. We couldn't be bothered entertaining her any further. To top it off the whole table had been served and finished their food before us. I wouldn't normally bother complaining about that but the experience was the absolute worst dinner experience I have had in my entire life. I will never go back at the risk of randomly being scolded by the rude Marshall. The power must have gone to her brain. The only time she looked happy was when she sat and ate a meal by herself. You should have a sign at the front saying beware of the Greek looking marshal dragon lady. Jebus. 😂😂😂😂 ive worked in retail for many years and I am not one to complain but she...

Things have taken a horrific turn since my last 5 star review of this place. What was once an outstanding gem which I would openly recommend to other people, has now become an appaling dissapointment which I will never be returning to.

The wait staff were extremely rude, and made us feel like an inconvenience. The worst offence was basically telling our party, including one member who was using a walking stick and was being assisted, to hurry up and get into our seats. As we had a larger group, we had called a week earlier to confirm that we would still have access to the regular menu, otherwise we would have taken our business somewhere else. We arrived to one of the most heavily reduced menus I've ever seen. Which unfortunately brings me to talk about the food.

To put it delicately, most of the food was revolting. Some of the lucky ones just ordered a basic schnitzel, which were passable, but an tremendous step down in quality since last time I attended the resteraunt. Unfortunately for the rest of us seeking something a little more adventurous, what we were served was cursed. The cream sauce tasted like oil, the jus was off-puttingly sweet, the roast potato's were boiled with no crispy exterior, the haloumi fries were actually mozzarella sticks, and worse of all, the lasagne tasted like cheap meatloaf in pasta.

Needless to say, we won't ever be coming back with this staff running the show. We are local residents who regularly dine out, so they have lost themselves quite a large chunk of business. Anyone looking for a fine dining experience should give this place a wide berth until drastic improvements are made. Very dissapointing, considering how fantastic this establishment was only a...

Good reviews on Google paired with photos of a diverse menu and tasty-looking dishes drew us to Roulettes Tavern. We were disappointed to find that the menu had changed as was very limited. Our waitress was polite but unable to judge whether we were ready to order, coming back multiple times in the span of minutes to take our order. We told the waitress the menu didn’t match the images online and were then barraged by an overbearing male server/manager that became offended that we had seen Google reviews rather than their website for the menu. He came to our table multiple times to explain that it was our fault that we had seen the wrong menu and were now struggling to choose what to eat due to the limited menu. We asked him for recommendations and he told us “everything” was good, later recommending a burger and some other options. The recommended burger was ordered along with a chicken parmigiana. The burger stood very tall and I was not prepared to eat it with my hands, instead opting for a knife and fork. We had three different servers express dissatisfaction that I hadn’t used my hands, with the male server coming over multiple times to very loudly express his opinion despite multiple times saying “I don’t feel comfortable doing that”, “it’s un-ladylike” and “I’d prefer to use a fork and knife”. I understand there’s an element of humour, and I too would have made the joke to use your hands when eating a burger, but I would have only said it once. The atmosphere was therefore very tense for us and we didn’t like being interrupted upwards of five times during eating our meal, needing to explain my eating preference or why we looked to...