Baskin-Robbins Everton Park — Restaurant in Brisbane City

This place is so awesome!! The staff are very welcoming and helpful. One day I came into this shop covered in dwarves' blood asking for help. They were so friendly they offered me ice-cream. I said that I would pay them in gold if they helped me defeat the dragon that was guarding my treasure. Without hesitation they agreed and followed me, their an only weapon, an ice cream scoop. On our way out, we encountered the ice-cream wizard, named Great Old Fudge Sprinkles. He told us the only way to defeat the dragon is with the power of the 31 flavours. Each flavor unlocks a certain weakness of the dragon, and without all 31 he cannot be defeated. All flavours containing chocolate are able to awaken a lion who will be on of our allies. When the lion Lavelle awoke, he told us to get him some waffle cones. Lavelle used these waffle cones, which were in fact quite scrumptious, to transport the remaining flavours of ice-cream to the castle where the dragon lay. Before we reached the castle, we found ourselves near a moat that was guarded by a fairy elf who would only let us pass if we created an amazing ice-cream cake. Again, the Baskin-Robbins team of House Everton Park did not let me down. They crafted two extravagant ice-cream cakes in the shape of a skeleton knight. One was named Knight Baskin and the other, Knight Robbins. With the help of these two brave ice-cream knights, we defeated the evil fairy elf and entered the castle of the dragon. In order to slay the dragon, we gathered all the fairy dust from the deceased fairy elf. We crept into the castle with an endless supply of chocolate ice-cream with a golden caramel ribbon in it. The first tub contained the fairy dust and when we placed it in front of the dragon, the golden ribbon in the ice-cream tempted the dragon, because we all know of a dragon's love for gold. He gobbled down the first tub, then the second, then the third, always wanting more for the fairy dust mesmerized him to keep on eating, as if the delicious flavour of Baskin-Robbins ice-cream wasn't enough. The dragon kept on eating and eating and eating until he could no longer eat or move, thus allowing us to steal back our treasure. To celebrate, we went back to Baskin-Robbins Everton Park to have a party. We ate ice-cream in cups, ice-cream in waffle cones, fudge sundaes, smoothies, each one somehow more delicious than the one before. Trust me, go to Baskin-Robbins Everton Park, and you will not be...

This is the rudest place I have ever been to in Brisbane. As it was my first time visiting, I wasn’t sure how to open the door and was struggling to figure it out. Suddenly, an Asian woman working inside the store shouted at me loudly to press the button next to the door.

It was simply because I was unfamiliar with the place, but she treated me as if I had done something terribly wrong. Feeling uncomfortable, I told her, “It’s my first time here and I didn’t know, but there’s no need to shout.” Instead of apologizing, she raised her voice even more, accusing me of trying to break the door and asking what I would have done if it had broken.

I asked to speak to the owner or manager regarding this unpleasant experience, and she claimed she was the owner. She continued to shout at me in a confrontational tone as if to say, “So what?”

This was one of the most absurd and frustrating experiences I have ever had in Brisbane. I decided to leave because I felt that continuing the conversation might escalate into a serious argument.

I truly don’t understand what made her so angry, but I was extremely disappointed by the way she took out her personal frustration on customers instead of speaking calmly. I am certain that this attitude will one day lead to a bigger conflict with someone else, though I hope that does not happen.

After reading other reviews, it seems I am not the only one who has been upset by the owner’s rude attitude.

I don’t think my review will have much effect on a franchise ice cream shop, but I’m posting this so potential customers are aware of the situation.

Tip: To open the door, press the button next to it. Otherwise, the overly aggressive owner will...

I asked for a thickshake and got a milkshake instead. I even got an extra scoop but according to the lady there is only one way to make the thickshake. I even told her that she just needs to put it through the machine very quickly but she didn't. Before paying I complain and said that looks more like a milkshake than a thickshake and she said "what do you want me to do". Never have I ever had such a bad experience. I've had thickshakes from this store before, but she needs to be fired. She even said "Then go to a different store". I eventually got a refund but it's not...