After seeing the delicious coffee and food pics posted on social media I was excited to come and experience Mitch and Antler for myself.
I visited the cafe with my husband today with high hopes, but unfortunately, my experience left much to be desired. While the ambiance and decor were modern and relaxing, the service I received was anything but. From the moment I walked in, it felt like a countdown had begun.
After arriving at the cafe we didn't find anything to our taste on their winter menu, which is absolutely OK and not the cause of my poor experience or rating. We decided instead to have a coffee and my husband ordered something small to eat to see him through until lunch time. We order at 9:30am and received our coffees at approximately 9:50am, shortly followed by the food my husband ordered 5 mins later. At 10:05am whilst still half way through drinking my coffee a staff member (assuming manager) approached our table to advise that they had 1 hour sittings, in no uncertain terms telling us to hurry up and leave as they had other patrons waiting for tables. After being there for no more than 40 mins and having our food and drink for only 10-15mins.
It's disheartening when a cafe sacrifices quality and customer satisfaction for the sake of efficiency. I believe that the true essence of a cafe experience lies in the ability to linger, enjoy, and unwind. Unfortunately, that essence was lost during my visit. I hope that the management takes note of this feedback and considers striking a better balance between timely service and allowing customers to genuinely enjoy their time at the cafe.
Although unfortunately this experience has ruined my impression of the establishment and I won't...
Ā Ā Ā Read moreFantastic little spot in suburban Mitchelton. If this were on the southside I could definitely see myself being a regular.
They've only been around for a year but it feels like a place run by seasoned veterans of the industry. There's a mix of covered and semi-open seating, along with a separate air conditioned room if that's more your thing. Or you can grab coffee/food to go from the walk up window and stand around outside for a chat.
The menu has fewer than a dozen entries for mains but spans a variety of ingredients and flavours - good luck for the indecisive! I can only suggest planning on multiple visits to work through the list or bringing friends who share so you can try a few different dishes in the one sitting š
Doggie friends and little ones have their own section on the menu, and thereās a whole second page dedicated to drinks.
Our order: drunken croffle, $27 - with pickled Urban Valley mushroom, free range scrambled eggs & braised beef cheek side of avocado, $5 croque madame, $20 - smoked ham, sourdough, fried free range egg, mustard leek cream, manchego + egmont cheese fish burger, $25 - crumbed white fish, M&A tartare + sherry vinegar on brioche^ madeleines, $8 (4pc) - house made mocha, $5 - Kasa Coffee āImperialā blend matcha frappe, $9 - Hokkaido soft serve + matcha, canned in house to order apple juice, $6 - Wild One organic juice
^ we requested the sauce be served on the side, and they were out of brioche on the day we went so this was served on sourdough instead
Loved the food, service, and the whole setup/vibe of the place. Definitely on my list for a return visit when I'm next headed to this...
Ā Ā Ā Read moreThe highs were high but the lows were low. Starting with the good stuff, the coffee was incredible, and the person who served us our food was very lovely. I got the pancakes and they were tasty, the portion sizes good. Also thereās a bathroom on site and itās a dog friendly venue. Yay!
Unfortunately when my trio arrived all empty tables were covered in plates. We sat for a while and no one came out to clear them. When I went in to get attention and ask for our table to be cleared, I was ignored by the serving guys for ages until I eventually asked the barista if they could please ask someone to clear our table off and told them exactly where we were sitting. She was lovely and tried to get the servers attention but he so ignored her. Following this all empty tables were cleared and I even waved to the server and he ignored me again and didnāt clear our table. It wasnāt until a more senior member of staff eventually came outside a full 10 minutes after Iād asked for the table to be cleared that they kindly took away the stacks of dirty plates from the previous customers. I think this place has good food, great coffee, and a good atmosphere. But I did feel ignored and like our group was asking too much just to be acknowledged by the two young server guys. I understand it was a busy Saturday, but it would have been a benefit to say something like āIām sorry I will get to your table in about 10 minutesā instead of avoiding eye contact and not saying a word to us. Iād go back just for that lovely coffee but not sure about dining in. Also the baked beans side and the crumble on the pancakes werenāt good Iām...
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