Pie Face — Restaurant in Brisbane City

Stop 2 on round 2 of a pie crawl in May 2022. Objective: get a control item to compare against the other more gourmet crawl candidates. Pie Face is the only widely available pie chain I know of, though what I didn't realise was that these days the brand is owned by United, so that's where you'll have to go to find them.

We went to the United/Pie Face at Virginia after our earlier stop at Flour and Chocolate Northgate. I was surprised by both the dominance of the Pie Face brand in the signage outside, and the number of pie flavours available inside. Since we were after a control item, we went with the most basic option: the classic mince. This and most other flavours are priced at $6.95, which was not as budget an option as I had thought (some flavours at a round 1 stop being available for slightly cheaper).

It ate pretty well, being nice and warm, filled with some flavoursome mince, and encased in a more than respectable pastry. One thing I quite appreciated was that the shop staff actually warm pies up for you before handing it over - I reckon this is a clever move as it definitely adds to the enjoyment factor. Overall I think it's a very solid option at a price point you could eat on the regular. Would definitely be happy to stuff more of these pies...

the only staff member greeted us with his back turned, headphones in and on the phone, didn’t give us the meal deal we asked for. the whole thing was comical really. how long he stood there, hesitating, chips in hand, we nearly finished our pies before he even put the chips in the oven. guy is not paying attention at allll, another customer was standing at the counter for ages, and this guy looks him directly in the face and without any further acknowledgement, walks into the back on his phone. whole time we were thinking what is going on ahah most lazy customer service everrrrr. whole ordeal took 15-20 minutes to get fuel, chips and pies it was...

I came in today at 8 pm to buy something and the cashier was so busy listening to music on their headphones, that they didn’t even greet me. Very poor...