Subway — Restaurant in Brisbane City

I recently had an unfortunate first-time experience at this Subway. I met two of your staff members, a taller woman with glasses and a shorter woman. The taller woman was impatient and rushed me, even though I explained it was my first visit. Her dismissive behavior made me reconsider returning to this particular Subway branch.

On the other hand, the shorter staff member was patient and kindly introduced me to your menu items. Despite her commendable service, my overall experience was tainted by the other staff member's rudeness.

I hope Subway addresses this issue, as it significantly impacted my impression of your brand. This is not a reflection on Subway as a whole, but a specific negative incident that I hope won't repeat...

Around 7 PM on 25th August 2021, a staff was rude to us. Didnt even greet us back, didnt even smile and even with a mask, we could see that unfriendly face of theirs. They sighed when my friend requested to change the cookie flavour. They couldnt understand what we said (which is fine bcs the music is kinda loud) however the way they want us to repeat the order was in a condescending manner. I got the wrong order but had to shrug it off bcs totally felt humiliated and too lazy to repeat after myself for the 4th time. Never had a bad experience with different staffs...

Went to shop around 8:30am in the morning. Before going to the Saint Lucia branch I checked the timings on web for this particular branch which says it’s open and close at 11:00pm. The sign shows it’s open but the door was locked and lady inside saw me and opened the door and said sorry we open at 9:00am. I saw she was preparing sandwiches on the slab with toppings on it. I came back home with disappointment. It’s confusing what is the exact time? Is there any special time for walk-in customers? Because she was making sandwiches in the...