Cold Rock Ice Creamery Burnie — Restaurant in Burnie

If I could give this place a zero I would. Honestly the ice-cream is good, but the customer service is beyond disappointing. I have been into the store multiple times and every time each individual different worker had the most disgusting attitude. The customer service from the two girls this afternoon was absolutely appalling. Honestly if you hate your job that much you should quit. Cold rock should be a friendly place for everyone to enjoy, but with rude workers like this it ruins the whole experience. To the hiring team, please look into...

First timer! For me and my son, VERY IMPRESSED! awesome service awesome products and variety wow LOVED EVERYTHING!

Wanted to give a special mention to a gorgeous girl/employee of Burnie cold rock LAYLA (hope I got spelling correct) She is so Lovely! Always tops up my large take home tub with love so always get money worth BUT the warm friendly customer service is AS GOOD AND SWEET as the ice cream and mix ins hahaha she is awesome and your lucky to have her working with customers she is so...

Took my grandchildren 4 and 5 for a treat they were so excited. Their eyes bolged at the lollies and icecream...what a shame it was ruined by the young man serving us. He did not seem at all interested in his job was rude and stand offish to the children which was sad as they certainly charge a high price for their icecream and at this price you would like to see a smile and great service ...i wonder how our tourists feel when the are treated like this. Oh and the seating...