Chicken Treat Byford — Restaurant in Byford

I specifically asked when ordering a CHICKEN dinner if I could have a dinner with a wing, she repeated my order with a leg... again I asked can I please have it with a leg... she said chicken dinner anything else, I asked for a small coleslaw which I got. I got home opened up the chicken dinner to 3 large clumps of the worst mash potatoes I ever laid eyes on and A CHICKEN LEG 🍗, a third query at window before taking the order from her, I asked " there's no leg in there hey hun" she said no! Rolled her eyes again! Who ever daughter it was, she needs a good lesson in manners, respect and get her ears cleaned out, also maybe leave the immature attitude at home! We pay alot these days , and in my case after a horrendous day treating my dog with chemo for 6 hrs, to come home hoping for a decent feed shouldn't have been to much to ask for! I'd love to share the photo but don't see there is that option...

Bought a 6 piece bucket of crunchified and 3 pieces were wings, 1 drum and 1 thigh. So only 1 decently sized piece. Really? 3 wings in one box and food not hot - cold even. I'm driving to Armadale's where the chicken is always fresh and balanced in portion size. 2nd visit: charged me for spicy sauce that comes with spicy crunchified chicken and then forgot to put any sauce on my order, so i had to get home, open up the boxes and come back out again to collect my sauce (and my receipt wasn't in the bag either). Did the manager bother to offer a free sauce to make the customer feel better? Nope. Both visits were in non-peak hours and only had one person ahead of me in drive-thru and no one behind me. Armadale branch doesn't charge for sauce and has never forgotten it over the 20+ times we've been there; never had reason to question the chicken pieces I get in their...

Just took a menulog delivery from here. Waited for 24 minutes just for pickup 1 order. The whole restaurant was empty. Only 1 another driver was waiting for food and 1 guy took a takeaway with me. Hes was also super annoyed about the service. There were 5+ people working in the kitchen. I don't know what were taking them so so long to make 3 orders. The only thing I was seeing that the girls and the manager inside was laughing, talking, drinking and eating. Before went there I completed 2 deliveries within 20 minutes, and then here I just waited nearly 25 minutes just to pick up a order in an empty restaurant? Does our time has any value or not? The owner should change this team before going to be...