KFC Devonport — Restaurant in Devonport

Never EVER again...my family was in a hurry to meet friends we had only 15mins to grab tea...for convenience not taste value or any other reason we agreed on kfc...worst decision EVER....we ordered a variety box ...i might add here there was only one other vehicle in drive through. .very very quiet time.....i get home with 3 mins to spare pleased with being still on time to meet our friends open box...om goodness whats inside but a family burger box a much cheaper meal and to add one we dont personally like ...i rang kfc instantly. .told them what happened ..the girl said oh just bring it back and we will fix the order. ..are you kidding me. ..NO TIME LEFT....its 30 degree hottest day ever we are late choose this "food" for convenience. ..omg .so i say to girl ..look we are late i have no time left she says just bring back the box you have and we will fix it up...so we couldnt eat tea tonight tganks to kfc...the thing is they say sorry but they are not sorry at all ..its me that has to drive back all the way again in 30 degree heat..its me that now has to find other food for my family ..uts me that has to put up with all the moans and groanss from my family. .its me that has been inconvinced and all you get is sorry. .but the person that got my much more expensive meal than their ordered burger box would be very happy....not good enough kfc...you should have appologised said you would replace the meal at our erliest convienence atleast that way i still could have feed my family and not been late to meet our friends and be happy knowing we would get our "ordered and much more expensive meal at a later date....thats the least you could do kfc after ruining our day....NEVER EVER AGAIN....also is this where i add this isnt the 1st time kfc messed up...

So added to this review went in today to collect four burgers to replace burgers we got on Wednesday that we couldn't even eat they were that tough. Asked the manager if I could get something else with them since they were only giving me what I had already paid for anyway and had to go out the other night and buy something else for tea. She was so rude that she shouldn't even have a job in customer service obviously KFC are hard up for workers and don't require any customer service skills. Absolutely disgusting!!!!! Absolutely terrible was with family who had a child who started vomiting all over the floor. I raced up and asked them for an empty cardboard chicken bucket to try and stop as much mess as possible. They told me the manager said they were not allowed to give me one and to try and get the child to the toilets to do the rest of his vomiting. So that meant trying to get an upset vomiting 5 year old through the line up of people across the other side of the store to the...

Might have happened with others too...the orders are never served right please double check....I'm a regular here and last night I went there around 10 and asked for a zinger box and I was told there's no zinger patty or wicked wings and that I'd get a normal patty and popcorn chicken instead of the wicked wings I got crumbs in the burger and small fries and no popcorn chicken I called the manager on duty Dyllan and he said "these things happen there's nothing really anything I can do for you...also the normal zinger box is 13.50 and I was charged 15.90....I politely cut the call after what the manager had to say...and...