Fortune Kitchen — Restaurant in Dubbo

Stopped in at motor inn right next door to this Chinese restaurant.

I was very impressed when I got a call back from the restaurant. I had tried to call twice with horrible connection (I have no idea what the issue was,) but, as I was beginning to make an online booking for KFC, The lovely phone operator from Fortune Kitchen called and was very helpful with my order. I walked the 2 minutes from my apartment to the store and was very impressed with the presentation. I was served within minutes and went on my way, back to my room.

Here's where my review went from 3-4 stars to a solid 5/5. The short soup was absolutely superb, and my two meals (Singapore noodles and Satay Chicken), were absolutely fantastic. Not the cheapest Chinese meals I've had, but definitely up there with some of the best. Definitely recommend this place. I was not disappointed.

Small update: I had my short soup, which was superb, and a serving of satay chicken, which really hit the spot. But, I have to say, that my Singapore noodles, that I ordered as a backup in case I didn't enjoy my meals, was absolutely delicious. So now I am sitting here, having finished my short soup and satay chicken, and then absolutely destroyed my Singapore noodles, and all I can think is, "Thank good I went to this place instead of KFC.

DEFINITELY...

Mixed review for this quant little place. Even with 20+ years servicing the local community, their portioning for the packet of Chow Mein noodles need to be reviewed. Their customer service also needs reviewing. When customer feedback was provided back to them over the phone, straight away they would go on the defensive, stating that they “We have always done it like this… for over 20+ years… So you are wrong.” … and then just hang up on their customer. They also called their customers liars, stating that the portions are not like something that you would give to your child, let alone an adult. The only positive experience of the Chicken Chow Mein that was ordered, was that it was full of flavour, and well worth it, but missing the most important part of ‘Chow Mein’ (Fried Noodles) to make the dish complete, it was found to be lacking… Recommendations… Don’t be so stubborn in your ways and allow customer feedback to help you improve on the basics which you already...

Have you ever felt like an intruder at the takeaway? That's what it was like at this establishment. The older guy at the counter must have watched a Seinfeld's "Soup Nasi" episode (I know the correct spelling), and acted accordingly - not rude, but definitely not welcoming either. Must have forgotten, that the famous moustache guy's soup was exceptional, and his food is just decent/acceptable at best. I've been to a lot of Asian places before, and almost everywhere the staff was smiling and helpful regardless of the command of the language of the land, so maybe this fella could take a hint. Anyway, food was all right, nothing to rave about but no complaints either. Probably would have had better experience if used delivery service instead of...