KFC Dubbo — Restaurant in Dubbo

Unfortunately, I agree with majority of the other reviews on here, Dubbo KFC would have to be the worst restaurant I have been to, and that’s saying something….

We wanted to dine in and all of the tables were dirty with food left in them, greasy finger smears, sauce stuck to walls, etc.

I tried to do the right thing and ask for a spray and cloth to wipe the table down myself. I was offered napkins which is a joke. I asked again but got a confused look from the staff member. After a third time, a young female staff member came out to wipe the tables, which was great. Finally…

I went to the men’s toilets to find the toilet full and constant running water, soap dispenser that didn’t work, a broken tap and 1 out of 2 hand dryers working. What the…??

The meals we ordered came without spoons, without napkins or anything else, but the food looked like it had been thrown into the bags, but hey…. At least they had food in them right? LMFAO!

After asking for some napkins, another male staff member handed over a stack of about 40 napkins, and no… I’m not kidding.

The burger buns were hard, chips hard on the inside, a little raw but not frozen, and I’d say the Pepsi Max was the most reliable part of the meal, coz it’s not something prepared at the restaurant.

Jeez, if the owner actually cares… you really need to lift your game in a...

This KFC is absolutely laughable. Worst experience I’ve ever had at a restaurant. The drive thru lights were off at 9:30pm but my partner and I could see people ordering food inside so we decided to walk in. The KFC staff instantly made it quite clear that they were displeased with us being there so late. The staff were loudly swearing amongst each other, slamming doors, loudly expressing that they just wanted to go home, looking at us laughing and shaking their heads (including the manager). The staff continued to make us feel unwelcomed as they constantly gave us angry looks and threw our food into the box with such attitude. - the zinger burger was a mess and they used already cooked chicken that they emptied out of plastic bags. The chicken was clearly double cooked and almost inedible. They forgot our gravy which is a common occurrence here so that was no surprise. The quality of food and staff at this place is absolutely horrible. When will these issues be addressed? I can see many other dissatisfied reviews from other people experiencing the same thing. This will be the last time I spend my hard-earned money at this...

I ordered a Family Burger Box, hoping for an easy dinner after a long day at work - especially since it was raining and perfect takeaway weather. There were only a handful of people waiting ahead of me when I arrived, so I expected a fairly standard wait time.

However, during the 45 minutes I was in store, only four orders were handed out. I noticed several customers asking how much longer their orders would take, and shortly after doing so, their meals were prepared and handed out. After waiting around 35 minutes myself, the store began to get busier. One of the two front-counter staff members started unpacking boxes, so I approached him to ask how much longer my order would be. He told me he would prepare it now, and I received it about five minutes later - unfortunately with the incorrect burgers.

What I found most disappointing was that orders only seemed to be made once customers asked about them. It created unnecessary delays and frustration, and I don’t understand why orders weren’t simply made and called...