Hungry Jack's Burgers Goulburn — Restaurant in Goulburn

Ok, perhaps my review is coloured by the fact that after a traumatic funeral, torrential rains that flooded out all the southern highlands and a tree that almost took out the poor XPT driver and crippled the train, I found myself in Goulburn in the middle of a cold wet morning. So anything reallly looks up from there. The only thing I know about Goulburn is that the locals are all ex AFL stars that eat only tinned fruit and sing in close harmony baritone. And it's really far away from almost anything else However it turns out Goulburn is really nice! Lovely atmoshere, lovely buildings, including a lovely ttain station that, no offence, I'd have been happy to notice as I passed thru. And, the point of this review, a really lovely Hungry Jacks. A greasy burger with slightly melted cheese and a scratch made coffee because their coffee machine was broken was the best brekkie I've had al morning. Genuinely the bright...

Got our order wrong not once, but twice! First time, we noticed before we received our food that half the items on the docket were wrong, so we brought it to their attention. They fixed the docket and re did our order. Then when we received our food, more than half of what they gave us was wrong, we spoke to the manager who basically said bad luck, you're stuck with what we've given you and all we were offered was a refund of $10 but had to eat what we were given. Which by the way was terrible. I've eaten at other hungry jacks before which were great in comparison. But the burgers tasted like sadness and disappointment with an aftertaste of disgust left by the awful customer service. Mr manager, you need to go back to school and take a basic course in customer service. In my industry, that level of service would...

Bad service. Bad syrup out of drink machine. Insanely slow. I'm usually generous and don't give too much of a fuss. But when I'm waiting 20 mins for a hash brown things have gone wrong.

My father loves the cheap stunner deals. He is easily pleased. So I went with him. I asked the person on the counter if I could replace the ice cream with something, anything else because I can't eat dairy. His response was to tell me I could replace it with anything else dairy. I walked away.

My father's coke tasted like a the bottom of an ashtray mixed with sugar syrup. He took it back for a water

Oh and my mate gets his nugget large meal all the time, apparently this time it doesn't exist.

Train ur people, fix ur machines and get some customer service. Waste of time. Eat...