Ollies Trolly — Restaurant in Greater Brisbane

Went in to buy a burger meal,waited 15 mins before it was even given to me,in the meantime I could see it sitting on a bench for 5 mins,I’m thinking I hope that’s not my burger,yep sure enough It was. When the chick gave it to me I said to her that has been sitting on the bench for five minutes she said oh yes we’ve been waiting for the fries,I said well I hope it’s not cold, so I took the burger walked away open the bag checked the burger it was cold,took it back I was told by the grumpy ignorant owner that they don’t refund I said it’s not my fault the burger is cold he said we were waiting on the chips,I said I don’t care I don’t want a cold burger I want a refund he said we don’t refund I said well you have to do something then the woman came out whom I assume is his wife she gave me a refund but wasn’t very happy, I do not recommend this place to anyone,the grumpy attitude from the owner should not have happened in the first place he should’ve accepted the burger was cold gave me a refund without any fuss but no he had to cause a scene in front of other customers and make himself look bad but you know what that’s not my problem he’s made his bed now he can lie in it. After reading the other comments I’m now glad I didn’t take it,so off to the kebab shop I went,told hubby what happened,can’t repeat...

First things first. My older brother got loaded wedges instead of loaded potato gems. I ordered before my cousin and her boyfriend yet they got their order before me. On top of that they did five other orders before mine yet those people ordered after me. So I waited 45 minutes for my order in the cold winter air for a total of $45. Once I got home and my family opened our orders we discovered that my fathers loaded potato gems were over cooked. My cousin’s burger had the smallest amount of avocado yet she paid extra for it and too big a slab of halloumi cheese and crumbing fell off. My cheese pizza only had plain cheese so I was disappointed. The straws for our drinks are so small that they don’t touch the bottom of the cups. The wait was simply not worth it and neither is the wait. They lady at the counter didn’t offer any compensation for the long wait just said sorry. Well my family is sorry cuz now we got frozen fingers from waiting...

Not only was this amazing! The service and atmosphere also. I walked in tonight to see a young lady at front counter. Her team member was training her and being so patient and caring. Encouraging her to call out numbers and names. Even though she was nervous. This shows that it's not only great food but also great people ! Back to the food. Lots of toppings, pizza base was perfect 👌 soft and crunchy, great size and price. We will definitely be back again! We have avoided main stream pizza shops due to poor size and quality. And can say you blow them out the park!...