Horrid treatment/accusatory staff.
Just purchased a few drinks from here. Went up to the counter to pay for our drinks. Was served by a possibly new worker as she was being overwatched by the elderly man that works there. On the couter there is a box of promotional monster enegy keychains. I picked up one of the keychains to take a look at it then put it back. The elderly worker was at the counter and saw this entirely, but as soon as i stepped back (both hands in clear sight in front of me) the elderly worker said to me, "did you take one?". He clearly saw it had been put back as he was staring at me the entire time which felt very uncomfortable as it was, but still had the audacity to accuse me of theivery. I was honestly taken aback by this, especially when he started inspecting me up and down. I didnt even have my bag or phone on me so not sure what he was hoping to acheive here. Regardless this is unacceptable customer treatment.
I used to enjoy the food and service here, but certainly won't be returning to this place again after that kind of treatment from staff. I honestly hope your staff doesn't treat all your customers the way i was treated today. Utterly shamefull.
I was with my partner and friend. I was the only one that got this treatment. My partner was standing right next to me at the time of incident, but he wasn't even acknowledged by the elderly worker. My friend got served after us and never got this treatment when he grabbed a keyring for buying the 2...
Read moreI bought a chicken kebab with periperi sauce on Monday (13/1/2020) afternoon around 5pm. They have used the kebab which was not fresh and used some pieces of kebab from a container put that on the hot plate then used that in the wrap. I don’t think the chicken was in right temperature into the pot as it was neither on a oven (60 degree celcius) nor in the freeze( bellow 5 degree). The taste was horrible!! Chicken was too dry and completely tasteless. I have never seen making kebab like that. When you go to a kebab shop they cut the kebab fresh from the grill and straight away put that in the wrap. For the first time I saw kebab processed on hot plate. I will never recommend anyone to have kebab from this shop. So disappointed. On top of that customer service was unsatisfactory. The staff doesn’t know what’s...
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