Upstairs Restaurant — Restaurant in Kalbarri

As a group of 4 adults and a child we went to this restaurant for a dinner seating,2 of us had been to the establishment prior and had started how good the food was on the previous visit. We were shown to our seats and placed our order of drinks and food, unfortunately this was the only time we were offered drinks in our sitting, had we had known we would have placed more drinks at the time. We ordered a seafood platter with extra dishes to share between us. The food arrived, and to be honest the guys was delicious and presented well. The seafood platter was described including 4 oysters, unfortunately these were not on the platter so at the earliest opportunity we pointed this out to the waitress who informed us they were coming. Halfway through eating the meal, and so no oysters we alerted the manageress to the lack of oysters, again we Wye told they were on there way. As we fondue the meal and so no oysters in sight with no explanation forthcoming we thought we would ask for a dessert for our child inplace of the missing food item. The manageress said no problem, though so no apology or explanation for the missing oysters. After 15 minutes of no cheesecake we left the table to pay. Charged full price for platter though it was missing items and no apolgy or explanation. When asked how our dining experience was and us explaining the issues with missing food, being charged full price, no drink orders.etc etc..we were met with a oh and smile, no apolgy,no rectifying the issue,no taking money off bill.......and no oysters! A further complaint and a takeaway box was produced with an upside down slop of cheesecake!

Good food but Fawlty towers...

We went in for dinner last night without booking, and they were understaffed so we were warned that it would take longer than normal for our food to come out. We still decided to go ahead with it, and it was the best decision that we’ve made! The food didn’t even take long to come!

We’ve ordered the clams in white wine for starter, and it was simple but amazingly flavorful! Especially when you dip the bread into the broth, it’s just heavenly! However, the clam meat was a bit small, possibly due to over-cooking? Anyway, the flavor was just superb! 👍

We had the 300g sirloin steak and the marinara pasta as our mains, and they were done very well! The steak was so tender when cooked medium-well, and the side of potato was crunchy outside and soft inside. For the seafood pasta, it was well mixed with all flavors from the prawns, fish, and clams! Especially the prawns were cooked perfectly, very plump and fresh! No any fault to the mains except I wish I had more 🤪

For the dessert, we ordered a tiramisu to share. I have never been a big fan of tiramisu or any sweet, but I decided to give it a try since all dishes so far have been great! And of course, the tiramisu was tasty and balanced without overpowering with either the coffee and sweetness. It was a great choice to finish the night with the tiramisu.

Overall, the experience was fantastic with great food! Strongly recommended and make sure to book ahead!

Forget to mention, the service was great...

We booked for dinner and had such a brilliant evening. We were impressed from the beginning of the process when we left a message to book for dinner. The owner (Tala) actually called us back - such customer service unheard of as far as our experience goes in WA. We were greeted warmly and seated at one of the many tables with a view out over the bay. The decor is smart, the mood music well chosen, so many details like that impressed us. The wine list had some good choices, and almost everything by the glass, so you can have a little taste if buying a bottle. We had an excellent Shiraz Tempranillo from the Clare. A superb wine. The menu aims and delivers on simple food cooked with fresh, quality ingredients. We had entrees of various dips with olives and Shark Bay skewered king prawns. Both were excellent. Mains of crayfish tail and pork ribs which were accompanied by a delicious salads. These mains were just awesome. Cooked to perfection. We have eaten in some great places round the world, but this ranks up there with some of the best food we have ever eaten. So well chosen and cooked. Tala gave us some background on her business and where she sources her ingredients from which was really interesting. Her passion for delivering an outstanding dining experience came through. What a great assett for...