IKEA Restaurant — Restaurant in Logan City

What an absolute awful experience!

When you enter, the escalator takes you straight up to the restaurant, which is great. You just follow the smell of the food.

Upstairs is quite busy and a bit chaotic. As a first time visitor I had no idea what to do, but pretty much followed the lead of the others.

I ordered the big breakfast with a few extra things. It was more than filling. My favourite was the hash brown and chocolate mouse. I asked if I could swap the baked beans foe something else, and they said no, but I can build my own breakfast. I couldn't see where to do it, and I already had the tray of food, so all good.

The cup was too small for the coffee that was dispensed and it spilled everywhere.

After eating I started heading out towards the escalator. But it is an up only, so I had to backtrack to the lift. You'd think the left takes you down one level to the entry, where you came from. Oh no no no no no. That would be too easy.

You have to walk through the ENTIRE warehouse to get to the exit. THE 👏 WHOLE 👏 ENTIRE 👏 BLOODY 👏 WAREHOUSE 👏

It doesn't matter if you have mobility issues. There is no shortcut. You must follow the arrows.

It was hell! I cannot walk that long or that far. Staff member just kept telling me to follow the arrows.

I am currently still stuck in store, sitting on one of their displays because I could not walk a single step.

About 20 people who have walked pass have asked me how to get out.

Then where I'm sitting is a "short cut" to the market hall. People confuse this with the exit and they get so excited over the word "short cut" that they take that exit and then pretty much wound up where they started from, and have to start the trek all over again.

If you're coming just for the food - DON'T. It's not worth it. The food is not that good. If you're coming for shopping, then still be prepared to trek through the entire warehouse even if you're just here for one thing.

I definitely...

I have never heard so many people say they will never come back here in a single lap in my life.

It's so hot in this place. A homeware store that can't operate air con right. In this maze on top of things, it's so hot that it's already uncomfortable before you enter. Just skip coming here once it cracks 30 degrees

We walked around, listed the furniture we wanted and went to pick it up downstairs. Half of it was out of stock. I asked a staff member about it, he said it was our responsibility to talk to the staff about if it's in stock or not. There's no staff anywhere upstairs This guy was the first staff member I saw other than at the cafe. We visited on a Weekday as well.

I wasn't too unhappy about the missing items as it saved me around $3000 in the end. I wasn't going to waste time in this hole looking for alternatives.

A lot of the display items are broken as well, I had a lamp for example and when I saw it on display it was completely broken. So of course I put it back. This stuff just looks cheap these days, and it obviously breaks easily as well, especially it's it's on display for customers to see... Since there are no staff here, I presume these things just don't get checked anymore.

The food is just incredibly bad. What the hell happened here? Years ago I remember coming for meatballs and other things. The meatballs now are so dry and tasteless. It put us off buying them at the end as well. The garlic bread was so solid I could literally put it through a wall

How have the standards dropped so much? Add why would anyone pay for a membership to eat this trash cheaper?

It's a shadow of it's former self, it's not busy either which is a telling sign. I think IKEA has just dropped the ball here and won't be returning to the quality shop...

Before coming, I read a review from about a month ago that was scathing of this place. Surely it can't be that awful, I thought. Well... it's not the worst place I've been, but hardly the place, I remember from visiting previously. Yes there was a line up, acceptable considering I visited at midday on a Sunday. Most of the trays to use had stains or were dirty. I got to the meatball section and asked for the meatballs. Pointed to the sign. $12.50 pretty reasonable. Asked if they had ice at the register, nope. Happy to sell me a glass of water though. Realised as I sat down I'd been charged 20 bucks for my meal. $12.50 meatballs and $4.50 bottle of coke. I'm not great at maths, but that maths ain't mathing.lol Realised after looking at my photos $12.50 meatballs is for 8. I had 12. They charge a surcharge for the extra. They don't ask if you want 12 or 8 you just get 12. And sting you another $3.50 for it. Wow, I thought mcdonalds upselling was a rort, but at least they ask, do you want to upgrade to large? So the meatballs weren't dry and awful like another said, perhaps cause mine were drowned in gravy. To be honest would have preferred to try something next door at coffee club for an extra 5 bucks. However it filled the hole. You're also supposed to return trays yourself. Would I return? Probably if desperate, and with mo other...