KFC Grand Plaza Food Court — Restaurant in Logan City

2 things, 1: The service - I went through the drive through, the young girl who served me did not smile, did not say good evening or hi, did not say thank you and or have a good night after giving me my meal etc and with a smile, she never said anything from start to finish... she made it very clear she wasn't happy, did not want to be there or whatever, and did not care one iota, she was very unwelcoming. If I get her again and she disrespects me and makes me feel I shouldn't have gone there, I will say something to her and I will not go there again, I'll go where the service is with a smile and respect. 2: I ordered 2 3 piece chicken meals and in one of them, I got 3 chicken wings, shouldn't we get one of each section in one meal, or if we get 3 of the same shouldn't it be with the bigger more favorable sections? but 3 small sections like wings is not quite right nor fair, unless the meal was free of course, but if we are paying for it, we should get fair portions. On a food itself point though, it's excellent, no issues...

First off, there are 2 KFCs in close proximity to one another, and Google Maps keeps referring to the outside one as the one inside Grand Plaza shopping center. This review is for the outside one. Its ok. Its a KFC. The food is nice if fresh and cooked correctly. The kids that work there are not the best at customer service, but no one is expecting 5 star service from a KFC are they? The staff will take your order in a timely manner, but can take anything up to 5mins to get your food ready. Seems longer when you are sitting in your car wondering what's taking them so long. KFC always takes longer than Maccas to serve you, whether through poor training, not being prepared for the lunch/dinner rush, being under-staffed, or the nature of the product they are serving, take your pick. On a good day, KFC have better food than Maccas, but it takes longer to prepare. Just make sure you get what you paid for before you pull away, or you'll be coming back to get the food you actually...

I sometimes come here, but i realised that I've never left a review. My experience today however compelled me to.

I wanted something small to eat. I didn't feel like nuggets or popcorn chicken. As i approached i saw an advert for a new menu item (I'm unsure if it's a promotion or intended for the long term). The item was a hot and crispy boneless chicken (basically small hot and spicy chicken without bones). I ate them and i fell in love.

Quite apart from that, the speed of service was lightning fast despite there being at least 5 people who ordered before me, my order was ready within 2 minutes. Very prompt service. I was impressed. In addition, the staff were well presented in clean uniforms. I was greeted kindly. I enjoyed the experience.

As mentioned above, I've been here before, and I've always had good experiences. Around lunchtime the service does slow down a bit with the weight of the vast amount of customers, but overall, that's to...