Pie time — Local services in Logan City

I recently visited Pie Time and had a bit of a bad experience. The staff member I interacted with seemed to struggle understanding my request to warm up my croissants, which led to frustration. Although she eventually warmed both croissants, the service was somewhat unpleasant.

Despite this, the croissants were delicious. However, the experience was marred by the staff attitude, which didn't quite match the high ratings I've seen for this location.

To improve, I'd suggest focusing on staff training to enhance customer service skills, particularly when communicating with customers who may not be fluent in English. Clear communication and a positive attitude can go a long way in making customers feel valued...

Worst Bakery in Logan, customer service is lacking too🤮 When we complained about a curry chicken pie smelling and tasting like tuna, one worker spoke to the other in their native tongue and walked off, the lady who then served me laughed and asked if I wanted another chicken pie. I asked her if they had any fish pies at all on their menu, she said no! Food safety is so important, it is NOT a laughing matter. This lady refused to check the pie or even smell it! You made my son spew after he bit into the...

I am sitting at pie time browns Plains having a pie, coffee and a cake ofcaurse and although the food is lovely and fresh and the coffee is good, I have to comment on the service. The man behind the counter has awesome customer service skills. Greeting everyone with such enthusiasm and friendly service. As people leave he wishes them all a good day.I will certainly leave here in a better mood.Although that could be the coffee and the cream...