⭐⭐⭐⭐⭐+ A Hidden Gem in Baybrook – Impeccable Comfort & Old-School Charm
From the moment we stepped into our room at the Ashley Hotel, we were met with warmth—both literally and figuratively. The heater had already been turned on for our arrival, which made the space feel incredibly welcoming on a chilly Melbourne day.
The room itself was nothing short of delightful. We stayed in a suite with both a queen bed and a single bed, and I can honestly say these were the most comfortable beds I’ve ever slept on. It’s clear that the hotel has recently replaced all their mattresses because the level of support and comfort was next level—like sleeping on a cloud.
Every detail in the room spoke to a sense of quiet care and charm. The air was fresh, the space was immaculately clean, and there was a subtle fragrance in the room that made everything feel even more luxurious. The bathroom was tidy, quaint, and had everything we needed—simple, functional, and spotless.
And then there’s the staff—where do I begin? The team at the Ashley Hotel go above and beyond. There’s an old-fashioned hospitality here that you just don’t see much anymore: genuine warmth, friendly faces, and a real sense that they care about your stay. It’s like staying with extended family who actually enjoy your company.
If you’re after a place that combines modern comfort with timeless service, this place is a hidden gem worth discovering. Highly recommend, and we’ll absolutely...
Read moreAshley hotel services is terrible especially . The tall asian girl who was i think their team leader is rude and has an attitude.(terrible mistake by management to put her in charge) I was waiting for my meal for over an hour infact closed to 1.5 hours which is ridiculous and my cold beer was getting warm and I requested it to be replaced to colder beer and the tall asian girl refused. After some arguments she decided to change the beer but only refilled the glass halfway up. I was a regular customer for over 10 years But after today experience , they lost me as Customer for good and not only they lost me as customer ill tell my friends not to come back. I will never come back the way i was treated like a thief. Some Staff is not well trained . Trust me stay away. A regular local customer for over 10 years. But a particular rude staff ruing the reputation of the Ashley hotel and over 10...
Read moreI had the pleasure of being served by Sal during my visit to Ashley hotel, and I must say, their service was exceptional. From the moment I sat down, Sal greeted me with a warm smile and made me feel immediately welcome. Her attention to detail was impressive, whether it was recommending the perfect drink or food based on my preferences or checking in to ensure I had everything I needed without being intrusive.
What really stood out was Sals professionalism and knowledge of the menu. She answered all my questions with ease and enthusiasm, clearly passionate about the drinks they serve. Despite the busy atmosphere, she maintained a friendly and upbeat attitude, making the whole experience feel personal and enjoyable.
I truly appreciated the care and effort Sals put into making my visit memorable. It’s clear she is a true asset to the team, and I’ll definitely...
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