Ordered and paid for a platter on a Tuesday for Friday pick-up at 5.30pm. Came at 5.30pm on Friday, said i was here to pick up the platter, the guy who served me looked at me blankly and asked if i could come back in 20mins. It was obvious they had forgotten to prepare the platter. Mistakes do happen but the platter was done in a rush, i wondered whether the platter we received had everything it had supposed to have had for the $90 paid plus were the ingredients leftovers from the end of the day? The guy was then putting together the platter as I waited. The platter was a gift to me for fathers day from my housebound partner.
The biggest thing was that there was no apology or acknowledgement that the order had been forgotten. Ive been in the catering industry and sometimes, honesty is the best way. Other times i have been happy with the service but not on this occasion. In the end, when we tasted the platter, some of the ingredients didnt taste as fresh or nice as in the past due to it being rushed at the end of the day when it would have been prepared earlier with fresher...
Read moreThe Chicken Wrap is tasty and very fresh and full, they are not stingy on their fillings which is great, I had it fresh next time I will try it heated up. I loved the warm welcome I received when I came up to place my order. The roast chicken is so yummy, will be back again to try the chicken and...
Read moreGot the Chicken schnitzel sub, and a hot chocolate absolutely delicious, Crispy may I add Real Chicken and toasted to perfection, and the hot chocolate was ridiculously good. The staff are always so friendly and welcoming will definitely return Keep up the...
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