Domino's Pizza Ferntree Gully — Restaurant in Melbourne

This was probably the worst experience I have had with Dominos. I have been having Dominos for about 7 years now. But I have loved it until today. The pizzas were cold. The pickup time was 9.41pm (as indicated on the website). We got there around 9.50pm. The two pizzas had come out the oven and waiting there to be cut. And since it is winter, it's no wonder that the pizzas were cold. The meatlovers pizza we ordered barely had any toppings whereas the Godfather pizza was quite good in terms of toppings. I recommended the two friends with me to go to Dominos for dinner tonight, and sadly I don't think I will take anyone to stores like this. When I checked online for the reviews on the store I figured that the store had received many bad reviews. Should have checked...

Went in on a Friday arvo with my son and ordered pizza. The staff were doing their best and working as a team, they were making mistakes with other orders bit fixing them asap. Our food took a while but I give them a thumbs up for their effort in dealing with the phone constantly ringing, people walking in to order and trying their hardest to get pizzas out for delivery. Our pizza was devine and worth the wait. I couldn't handle that type of pressure myself and would surely give up and walk out. Well done guys.

EDIT: sorry guys dropped rating from 5 to 2 basically due to the size of the pizzas. Even toppings were noticeably less. On that note I am done with every dominos pizza shops...all the same now. Good luck to your franchise, you lose...

I’m shocked to see the reviews on here. I received nothing but impeccable service from start to finish. I pre ordered a mixture of 25 different Pizzas on Friday night for collection at 7pm on Saturday. I spoke with an extremely helpful and friendly staff member by the name of Ayo. On arrival at 6:50pm every pizza I had ordered was ready to go and hot. All the pizzas were devoured by our guests, the spicy vegetarian was amazing with some guests requesting what it was called. Thank you for taking the stress out of catering for many of my guests who were all without complaints. Highly recommend bulk orders, I’ll...