Jade Pavillion Chinese Restaurant — Restaurant in Melbourne

Excellent, Get here! Haven’t dined in a Chinese restaurant for ages! Outstanding food to lazy Susan with your friends with such amazing Service. So, let’s break it down..

Atmosphere: *() You can feel the heritage in the decor, excellent paintings, traditional good luck charms and flair. This restaurant screams traditional, but I really enjoyed the excellent taste in modern music, a great acoustic playlist of popular songs. The only drawback was its a common traditional theme that was like every other Chinese restaurant, this is not a bad thing, it just didn’t set itself apart. Was exceptionally clean, well presented and excellently spaced between tables. Well done.

Customer Service: * Couldn’t fault it! The customer service I received on the phone set a massively high standard as it was welcoming, enthusiastic and so exceptionally helpful & friendly. In the restaurant, I had the pleasure of meeting the representative and the not only were they exactly the same, our waiter was amazingly professional, respectful and courteous. We ordered our entrée and mains. The kitchen had our entrees out within 7 minutes, waited for about 10 minutes after we finished and then our mains were presented. After the dinner, we were asked after the food, offered dessert (or drink), the table was bussed and were left alone to comfortably enjoy our after dinner conversation. It was a really great experience – Thank You.

Food (Why we are here): * Exceptional…would recommend highly, especially if you are a Chinese Take-Away Junky and haven’t dined in to a Chinese Restaurant for a while Order: 3 Standard non-alcoholic drinks, 3 entrees, 3 mains & Sp. Rice - $124.30 (+ Visa Chrg $2.05) Food: Fried Wontons – Excellent with the sweet & sour sauce dipping sauce Spring Rolls (meat) - As above Steamed Prawn Dumplings – So soft and cooked beautifully Fried Rice with shredded Duck meat: WOW! Give this a go! Honey Chicken: You have to have this as fresh as possible, definitely order this dine-in Garlic Prawns: Prawns were cook perfectly, a must for Garlic lovers Cantonese Style Beef Fillet Steak: The steak pieces were so generous and the sauce and veggies worked so well.

Overall: I haven’t dined in at a Chinese Restaurant for so long I can’t remember. It was fun sharing food with friends and enjoying such a well cook dinner with great banter and fun. We were certainly impressed and would highly recommend the experience for yourself. Thank you so much Jade...

shocking. my first time ordering here to surprise my family with dinner and i was so disappointed. food was ready in 10 minutes which was great, but by the time time i got there (after neither the male or woman wouldn’t even look up to acknowledge me for the first 5 minutes in the store), id received the wrong order, went back and got my order and paid the difference (as i got more than the order i was originally handed). the surcharge was $2 which i found crazy as it is, as most places are 20 cents maximum. so i got charged surcharge the first time, as well as the SECOND time around when i paid the difference, even though the woman serving me messed it up. it’s not much, but did end up spending $4 on surcharge when that could’ve gone toward a drink or dessert piece. i called the restaurant on the way home simply to ask why id been charged double for surcharge when i only had one order all together. the woman on the phone acted like i was dumb and continued to cut me off and not let me finish explaining, she just kept saying it’s ’for the bank’. i work in food service. i know you can cancel surcharge. i’ve done it for customers before. she shouldn’t have even made me pay the difference for my order since i had to come back as SHE messed my order up, but charging me twice for surcharge of $2 is sneaky and conniving. to top it off - she didn’t make me fresh food, so the food was cold as anything when i got home 5 minutes later. really disappointing as she easily took advantage of me because im younger than her and she was greedy. then was rude to me when i was asking a genuine question. never ever coming back and wouldn’t recommend it to my...

First meal out after the “freedom day” announcement from lockdown. We were looking for some nice Chinese based food and we weren’t disappointed.

On entry, we loved the enthusiasm of the gentlemen that greeted and seated us after checking our vax status. The venue is a clean and open space with nice Chinese ornaments etc as expected.

The menu is broad with pretty much every flavour you need if chasing a Chinese meal. We ordered: Hot sour soup Chicken and mushroom soup Half Peking duck (big and not inner city slivers in pancakes) Combination soft noodle

Meals were delicious, ample and came out quick.

Please note that the duck isn’t little slivers that most would be familiar with and you could almost just have these as your main with a rice.

The combination noodle (soft) are egg/canton noodles and not the wide rice noodles (Ho fan) that you’d mostly know but was loaded with meat, prawn and calamari.

The soups were delicious and the wife and I are still disputing which was the best of the two.

Overall a great experience with efficient and friendly staff. Glad to see the turn over of take away and the max capacity here as we get back to normalcy. We left here happy and full (to the point of bursting).

To the blonde woman at the table of seven, signing in isn’t a new rule and it was pleasing to see the old man let you know no sign in, no cert, no eat! We were glad to see him applying the rules of which we all live under to get back to it and support our local businesses.

Thanks to all of the staff, especially with the help with the “doggy bag” to take away the remaining food. We will definitely be back to try more of your...