Fukutontei Ramen Greensborough — Restaurant in Melbourne

Sat down at 6.15pm and still waiting for two bentos set at 7.25pm. A lot of unhappy customers around us are also waiting and questioning what’s going on with their orders. Informed staff twice that it’s taking too long a wait but was told “soon soon”, “soon soon” “sorry sorry”, “5 min” (that’s 5 min ago and still waiting. More waiters on the floor (may be only 1 chef in kitchen working like a crazy octopus) busy going from table to table refilling the cups of frustrated customers. I think by the time the bentos are finally here, we would be full from drinking all the non-stop plain water refills! 7.30pm...still waiting! Customer service almost non-existence — if serving time is expected to be longer than usual for whatsoever reason, at least have some respect for and courtesy to your patrons by letting them know about the delay or offer the option to change the order, and not going about acting busy or like headless chooks refilling cups. When you are spending more time waiting for the food (like an idiot not knowing what’s the exceptional long wait is for) than to enjoy it, regardless how reasonable the pricing and food are, that’s a terrible restaurant experience and whatever being served is already a disappointment. No nihon-jin (Japanese people) here mate, more like China-Chinese buying business...

I visited Fukutontei in Greensborough for the first time, and unfortunately, I was quite disappointed. The ramen didn’t taste great and actually made me feel sick afterward. The eggs were blue and clearly old and rotton which made my appetite dissapear. The water also didn’t taste fresh and tasted old and electric, while I understand it was tap water, it would have been better if it was chilled and fresher from the tap. The broth in the soup had an unpleasant, overly fatty taste that made the meal even less enjoyable. Overall, my experience at Fukutontei Greensborough wasn’t a good one. I wish I could rate this 0 since it doesn't even deserve the 1 star rating. The server didn't even greet me nor ask if I want to order. While she was talking i saw a specimen from her mouth come into my food. When I asked for a replacement she refused rudely and made me pay extra. The food was old, rotton and expired and I will never reccomend this place to anyone as it was my first and definitely last time coming to...

This is a harsh rating on food for a reason. 3 out of 6 dishes ordered were not great. The Gluten free rice dish was not great. The Tofu used is very ordinary in that rice dish. May be ok in a curry, but in a rice dish, it adds nothing. It was inedible. Korage 09 on the menu was great and looked so. Plenty of Fried chicken in that dish. Gyoza soup was great along with Yakatori. We then get to the dish that was the disater. 04 Spicy Miso Ramen. If thast looks anything like the photo on the menu, I must be insane. I got two pieces of pork that were tiny compared to my previous experienece, and the chicken was at least 1/4 of the picture depicted. It did taste good because it is a soup based dish and I know the flavour is there. Please do not let the chefs or greed get in the way. Ex chef posting the message. Greedy owners think all is ok until it is not. I will try again. Maybe it was a bad night for the person who decided...