Firstly it looks GREAT, The decor really matches the theme and the name. It was busy which is definitely a good sign, my friend lives in the area and raved on about it so I shouted her to dinner on a Sunday night.
We ordered the Flat head fish, grilled from the mains menu. It came with thick steak chips and a tartar sauce and tomato sauce, the fish was A-MA-ZING! The taste changed as i ate different parts of the fish, no bones and great seasoning. The salad was fresh with a nice balsamic vinegar dressing and not overpowering, the serving was huge and great considering it was (i think) $26, it was big enough for us to share because there were 2 pieces of fish! I did purchase wedges with sour cream and sweet chilli sauce for (I think) about $9 but ended up taking them home because I didn't realise how big the servings were and assumed we would need some extra food if the fish meal was small, but both meals were large.
The drink I ordered was an iced mocha which I really enjoyed because It was sweet enough for me, usually at other cafe's they aren't as sweet. My friend ordered the fruit smoothie with both fruits, unfortunately it was not as nice, she said it tasted artificial and there was a hair in it, I told them about the hair and the staff member was apologetic and understanding but my friend was so full she didn't even want a replacement. - The hair didn't bother us because we're all human and it happens from time to time. Next time we intend on trying some other exciting looking dishes on the menu.
The staff and the owner Emmanuel were all too happy to help out and share a joke or two, fantastic atmosphere and a great team. food came out very promptly considering how busy it was, The staff work very well together, part of its success I believe is due to great communication and great staff choice.
The owner Emmanuel is very welcoming and funny, which makes it very easy to come back and know we will be looked after, it is refreshing to see an owner building rapport with customers but also to see him behind the bar working his butt off to help things run smoothly.
I needed to use the bathroom and got a little confused as the doors weren't labelled, however, the bathrooms looked just like you were using the bathroom at your own home! in fact, nicer than my home bathroom, yes ladies there is a large mirror.
I would also like to add, out the front it is very warm so next time I will be sitting out there because the heaters work so well. The owner also mentioned it was open until 12, my goodness! If I lived in this area I would definitely make this spot my regular!
I can see why they have many loyal customers and why my friend raved on about it, I am 100% satisfied and eager to return for another slice of this...
Read moreWe have visited Urban Grooves before and I’m surprised I hadn’t reviewed it before. So here’s my review on tonight’s meal. We secured a table for 4 near the front of the restaurant without a booking. Within a half hour the place was very busy so I recommend you call or book online prior to make sure you secure a table. I have to say straight up that the staff here have been well trained and well chosen. They are polite, friendly and efficient. Water placed on the table and then drinks order taken within minutes. Well done Urban Grooves. As we chit chatted and perused the menu, the staff gently checked in to see if we were ready for orders. No push. No hassle. Just ensuring we ordered timely. We chose: vegetarian pizza, Greek lamb pizza, southern fried chicken burger and chicken risotto. Under 15 minutes our meals were served. Risotto and vegetarian pizza big thumbs up. Beautifully presented, nice layers of flavours and generous portion sizes. The chicken in the burger was a little dry but the chips were spot on. The lamb pizza was okay. Too many slices of tomato on he base and the lamb a little chewy. However, overall a good meal. My last meal here was a brunch and again, staff and service was very good. Notes: disabled accessibility, toilets clean, parking at rear of restaurant, dietaries catered for, extensive menu, weekly specials. I look forward to returning to this consistently good Greensborough restaurant - and explore the dessert cabinet which showcases the most delightful...
Read moreI went here for a late dinner last night at around 8pm with a group of five and had a fantastic experience. They seated us quickly, and brought food very quickly. The three of us who ate all commented on how the food was of great quality, and delicious too! I wanted to make a special mention of two staff members who were so diligent in their work that they made our experience even better! Firstly the bartender, who picked up that the post mix machine was out of syrup and replaced the singular affected drink immediately. Secondly the waitress who understood what "a pregnant lady amount of pickles on my burger" meant, and then (without prompting) returned to let me know that the tartare sauce I'd requested had raw eggs in it. This was noticed and incredibly valued by myself and those I was dining with and the fact that she was so conscientious in looking out for the safety of my unborn child will be something I value for a very long time. If you have any kind of customer service awards or customer service incentives for your staff, I would like her to receive some kind of acknowledgement for this. There is no way she could have known that I've lost children in the past, and having such a positive experience at your restaurant will be something I pass...
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