Heart Coffee is one of Richmond’s real treasures — a café that feels warm, genuine, and focused on doing the simple things exceptionally well. From the first visit, it’s clear why it’s a local favourite: consistently excellent coffee, fresh food, and a welcoming vibe that makes you want to return.
The coffee is outstanding. Smooth, rich, and always consistent, it’s clear the baristas here know their craft and care about every cup they serve. Whether you’re after a quick takeaway on the way to work or sitting in to savour it, the quality is always top-notch.
The food is just as good. The menu has a great balance of fresh, wholesome options and comforting favourites — everything is generous, well-prepared, and perfect for breakfast or a casual lunch. The sandwiches and pastries are especially good for takeaway, making Heart a reliable stop whether you’re in a rush or lingering.
The space itself is modern yet cosy, with a relaxed atmosphere that feels welcoming without trying too hard. There’s an easy community feel, with a mix of locals grabbing their morning coffee and people settling in for a slower start to the day.
The staff make the experience even better — friendly, approachable, and clearly passionate about the café. They create the kind of environment where you’re remembered as a regular, and even if it’s your first time, you’re treated like one.
What I love most about Heart Coffee is the consistency and the care. Every visit, you get the same great coffee, the same friendly service, and the same relaxed, easy vibe. It’s the kind of café that feels like the heartbeat of the neighbourhood.
For anyone in Richmond looking for excellent coffee and a café that lives up to its name, Heart Coffee is an easy...
Read morewe love heart coffee! a hidden neighbourhood gem tucked on burnely street with delightful coffee and cakes (and savoury food too if you're up for a brekky or lunch!) despite being full on a sunday morning, our coffees came out quickly and so kindly. mocha was beautiful and perfectly balanced. loved that they offered a loose leaf (Prana) chai, but could've been a little more brewed! huge selection of treats, it was hard to choose! we went for the levian walnut choc cookie which was generous and yum , just wished it was offered to be warmed up on such a cold day. thankyou heart! will be a...
Read moreI have always been in there with my dog, who is lovely and who loves everyone. Today we walked in, my dog looking bright as a button as ever, and I was told, and this is verbatim: "You can't bring that in here." I replied: "My dog? He's always been allowed in before (and by the way, don't call my dog 'that')". And they replied: "Dogs have never been allowed." Which is not only clearly not true but also a) arbitrary (it never was the case before today and b) just flat-out rude. If you have a dog - if you care about dogs in any way - I would avoid this place like the...
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