Serotonin Eatery — Restaurant in Melbourne

As a self-proclaimed biggest fan of Serotonin Eatery, I am finally going to give a review to my FAVOURITE cafe in the whole of Melbourne and I would consider that a big statement as I have probably visited more than 50 cafes in Melbourne and no cafe has been able to win me over like Serotonin has and to prove my loyalty, I have gone to Serotonin EVERY WEDNESDAY!

FOOD & DRINKS: Alright, I’m guilty for being one of those people who never changes their order but to all my peanut butter lovers or if you’re me, OBSESSORS, I’d recommend with all my heart and soul the ‘Notorious A.C.A.I’. Ever since I discovered that dish existed, I have been back at Serotonin every single Wednesday before my class. You’d think ordering the same thing every single Wednesday would make it boring but for some reason, that dish at Serotonin has never made me bored and I go back every single week without failure. The banana nice cream and acai go together so beautifully somehow giving you a perfect sweet and sour flavour. The peanut butter (which I always ask for extra because I can never get enough of peanut butter hehe) is so amazing and I SWEAR BY the amazing combination of peanut butter and banana and for $3.50, the granola is going to be the best decision you’re going to make. The magnum they give is the perfect beginning treating and the Not-Ella slice they give is the perfect ending treat. You’d have to try the dish to understand how AMAZING it is and I feel my review is truly underplaying the magnificence of it and Serotonin’s motto is to serve amazing food not just in taste and flavour but they also stand by not giving you processed food and they provide the freshest and healthiest ingredients to make even the most sinful tasting of food be so healthy. I’ve tried other dishes like their Galaxy Acai which was great but I’m a peanut butter lover so nuttin’ is ever gonna pull me away from my Notorious A.C.A.I. ! Their savoury dishes are amazing as well and their Positive Pancakes are great for banana lovers and the portion is CRAZY and so worth the value! I haven’t tried their drinks before which I’d hopefully be able to!

SERVICE: Their service is so commendable! I don’t know if it’s because I visit every single week or because they truly want to make every customer feel special but props to my favourite waitress with the puma shoes and braid for not only knowing me, my name but also MY ORDER! Every single other server is absolutely lovely as well, always super polite, serving with a smile and to the super sweet male waiter who takes the time to socialize with customers, thank you for always being so friendly!

AMBIENCE: I cannot explain what it is about Serotonin but you’d have to enter to truly feel the magical atmosphere of it! Not only is it aesthetically pleasing, it is so comfortable, perfect for meetups or catch ups! Also, for us students, they have FREE WIFI which honestly is pretty surprising as not many cafes provide free wifi but Serotonin has done the honour of giving us free wifi! From the happy sign to the beautiful mural, Serotonin is breathtaking and also, fun fact, they have SWING SEATS. I personally love the regular seats because I love going before classes just to have a good study session but the swing seats are just so adorable.

I’ve said before and I stand by that Serotonin call themselves Serotonin Eatery for a reason and it’s that they give you the happy feeling from their food to their service. Mondays and Tuesdays are truly down days as they are closed and I’d love to begin my week with them if I could but hey, all good things must be made with love. I haven’t been able to have any cafe impress me and have my loyalty as much as Serotonin has and I am proud to be a loyal customer and I probably will be till the end and I hope with all my heart they never take off their notorious A.C.A.I ! Thank you, Serotonin for providing the best of best of absolutely...

We ordered a few dishes from the new summer menu:

🍕 Plant Proof Pizza⠀ I’ve always had my pizzas loaded with cheese and tomatoes topped with meat. I would never imagine myself eating a pizza like this! But even though it was not the typical pizza I’d eat, it’s seriously delicious! I’m just wondering where all these amazing flavours were coming from! Definitely a must have!

🌮 Tropical Tacos⠀ These tacos were definitely different from the usual tacos I’m used to having. It had mango, red cabbage, tomato salsa, lettuce and chickpeas! Was a little skeptical having fruits in a taco but this was seriously so refreshing!

🥞 Positive Pancakes with added Maple Syrup⠀ These pancakes were on their original menu but has always been a really popular item. It is made from house-made organic banana flour with no added sugar! But we cheated a little by requesting for maple syrup to do a pour shot 😅 But seriously, the natural sweetness from the fruits are amazing!

🥙 Endorphin Bowl⠀ Never thought I’d eat a vegetable bowl. I had bad experiences before, but this bowl was delicious! The secret tahini dressing definitely tied the whole dish together. We finished everything without a drop leftover! ⠀ 🥭 Wellness Smoothie⠀ I was gonna get the Banana Heaven Smoothie because all the other smoothies seem to be super healthy and have some sort of green vegetables in them. However, the waiter told me that the Wellness Smoothie was really good and did not have the spinach taste even thought there was spinach inside. I took him for his word, and true enough, I could not taste an ounce of spinach inside, tasted like a refreshing mango smoothie, and was green! Absolutely loved it!

The service was so good. The staff were all wearing smiles on their faces. When I asked for recommendations, the waiter sat down beside me and we had a conversation like we were friends. We arrived a little late so by the time we were eating they were about to close up the store. But they let us stay for another 30 mins and they did not rush us at all. Instead they moved us into a different area with our food because they needed to clean up the area we were sitting in previously. I would love to go back...

Heartbroken. We went to Seretonin for 6 years consistently and loved it. Today we went and there was new owners and new staff. It’s the first time we have left a cafe in 10 years and My kids were so upset we didn’t get to eat for fathers day. Our experience: Staff sat us down and asked if we wanted water and never returned. We tried to order via QR code as it says and the online system didn’t work. Same for all patrons next to us. We Told staff who had no idea what was going on and 10 mins later they took our orders. Drinks never came and 50 mins later we went to ask where the food was as people who came in after us got their drinks. We watched 4 tables walk out before us as no one came to serve them. It was like watching a train wreck. Moments later they told us our food was never logged as their system had an error. We were bewildered as they took the order by hand on paper. We decided to leave as we had spent an hour waiting for nothing and our children were getting restless. The staff were gracious enough to pay us out booking fee back and asked for 2 weeks grace to sort their issues out. I felt bad seeing how poorly run this was until I went and looked at reviews and it seems this has been an issue for months on end with no change. I got the sense that none of the staff had worked in a cafe before and had zero idea what to do. Seemed like family members filling in as all had Indian background. What has happened here? This place use to be the Crown Jewel and people drove across the state for it. Sadly I feel this will be out of business in 3 months. The only person who seemed pissed about what was going in was the chef who seemed to be dishing out quality meals. Time to WAKE UP Serotonin owners. People were walking out of your cafe and you didn’t even notice. What a let down for people taking their Sunday to come to our place especially on Father’s Day. We went to touchwood cafe and were seated and fed and out within 60 mins. Also please don’t send me the standard AI generated response you have sent others who give poor reviews. There is no rational needed. You need new management and new staff immediately or Seretonin will be a cafe of the...