iCarusi gains one dollar & loses 160 dollars !!! . . . not good business guys !! Was there recently with friends for dinner. We had pizza's, wine, desert & coffee. All nice. All good. Our bill came to $161.00 & upon examination of bill we noticed that they charged us $1 for the chilli oil. (something that has never happened before) Yep, that teaspoon of chilli oil condiment you get everywhere else for free, here they want a buck for it This surcharge does not appear anywhere on the menu nor were we informed of it when we asked for the oil. Now , of course, who cares about a dollar but that's not the point. The point is why would you gouge the customer for something that is provided for free EVERYWHERE ELSE as a part of standard industry practice? I suppose times are tough and costs are rising & if the owners can scab an extra $1 why not . . . . but at what cost guys? You didn't think it through. Did you? Bad business Carusi ! Really!

We usually leave at least a 10% tip. This time we left nothing. We usually go to Carusi every couple of months. No more ! The new iCarusi habit of penny pinching/scabbing has cost them a tip to the staff and has cost them future business. No more $160 for you Carusi. There's many great pizza places in Melbourne & we will be going to those instead.

So customers, when you ask for a teaspoon of chilli oil - - - >BEWARE! I wonder if they also charge 20 cents for salt, 35 cents for pepper and 65 cents for coffee sugar ? . . . . with their new business model in play I would not be surprised if they did. Carusi Pffffftttt!