KFC Epping Plaza Food Court — Restaurant in Melbourne

I am quite uttered in the tolerance of the staff, I asked for the Aioli sauce and didn't get it nor got a welcome while waiting to collect my food. A girl working tonight literally said nothing but handed everything through the window NOT EVEN saying that was all or here you go but passing it over then to walk away not even knowing whether to go or not, but honestly so disrespectful, bad customer service and should be rebuked or retrained into a fitted customer service position, I am apalled not only with the service from the employees (besides the guy) but from the cooking of the chicken as it was UNDER COOKED and it was nuggets and the moment I got one and it was soggy and a little bit warm, DI-SGUSTING. Worst service ever. Just starve, coz...

Extremely disappointed with the service provided. Just ordered today at 4pm and the girl dropped my entire package on the floor. I looked away and acted I didn’t see anything and the staff picked everything from the floor and gave it to me. I then enquired about it and she said it was all inside the bag nth touched the floor. The burger was fully damaged, potato gravy box was distorted and fries all falling out. I clearly denied taking that lunch pack and asked her to change it. They did however the girl did not have any courtesy to apologize. Also, I just had the juice and threw the remaining things away because she just killed my appetite or maybe didn’t change anthem food at all because she was full on laughing. So...

I was trying to put a zero star but without putting single star i won’t be able to write anything.Worst KFC I ever had in my life. Too salty, can’t eat a single piece of chicken. Complained about it and they said it will take 20 minutes to cook and waited for an hour to get the new order after the many follow ups. Worst customer service. Because of the kids we left and took the food home , it’s still tasteless and salty. We called the KFC, told us to bring it back in the middle of the night. It was 11 :15 in the night and kids were sleeping without eating anything. They still wanted us to bring the chicken back. Never...