KFC Hastings — Restaurant in Melbourne

I have to talk about this.

Drive thru. “What can I get you?” Can I get a Zinger Box with a 7 Up. “Ok is that all?” No can I get 2 x Hot and Crispy Boneless meals, large, both with aioli dipping sauce. Pepsi Max with one, Mt Dew with the other. “Give me a minute please”…..

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“Sorry, was that two hot and crispy combos?” Yes with aioli. “What drinks?” Pepsi Max and Mt Dew. “Ok is that all?” No also two pepper mayo sliders. “Ok is that all?” Yes. “Please drive through”

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“Here’s your 7 Up, Mt Dew, and Pepsi” Pepsi Max. “Pepsi…Pepsi Max” Thanks. “Next window please”

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Dad there’s no sliders in here.

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Hi. I ordered sliders and didn’t get sliders. “Hold on a minute please” …… “They weren’t on your order”

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Dad there’s no aioli.

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Hi again. There wasn’t aioli either. “In the sliders?” …. “Like the sauce?” Yeah we ordered dipping sauce. “Like this?” Yes.

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A seagull sat on the hood of our car while we ate. He was after some chips but only got a bit of my slider bread. You could see straight through his nostrils. The amount of litter in the car park was astonishing. It reduced the atmosphere to 1 star but the seagull brought it...

This honestly is the absolute worst KFC I've ever, ever had to get that delicious Zinger hit from. Every single order takes forEVER. Longer than usual ordering KFC. We've been a number of times and been told they have no chicken (pieces, strips or for burgers on each occasion. Only nuggets and popcorn available) ... that is literally all they sell, chicken. How do they run out?? And how does it happen so often? We've had incorrect orders, things missing, extra things. The only thing Hastings KFC has going for it is that the staff are always friendly, food when you get it is well wrapped and fresh. Recently I went in and there was a brand new worker who was only on day 3 of their new job and trying their best with little to no help from other staff members. They asked for help a number of time with a tricky order and everyone was too busy. Poor kid was in over their head with what looked like nobody assigned to assist at peak dinner time rush. We waited an extra long time (however, seeing the reason why I was not frustrated. I was feeling sorry for this person). Really sad to see that happened to this person and I truly hope things got better that night! Would...

How hard is it to put extra salt on chips, if any! Multiple times I have asked for extra salt and receive none! It's starting to become a joke and wonder if it's a running joke in store to take the piss out of the customers by doing so. I went in to ask for my extra salt after going through the drive through and I was served by a girl who rolled her eyes at me and then proceeded to out extra salt on the 4 chips poking out of the top of the chip box. I rarely get KFC and when I do I expect it to be to my liking seeing as im paying $5.25 for fkn chips! ridiculous! the customer service was also atrocious, having my chips thrown at me then before I could say thank you, had the door slammed on my face. Very unsure why there are managers that aren't even finished school that can't even work properly them selves let alone train someone else to do it properly. Poor form from the owner, if they didn't work so hard to try save $2 a shift on staff by having KIDS run a store maybe they would have better reviews. Pathetic, they need...