KFC Karingal — Restaurant in Melbourne

Kentucky Fried Chicken better known as KFC was founded on the 24th of September 1952 in the great American state of Utah, at the time it was all about bringing beautiful succulent fried chicken to the people of the USA. After great success in Utah KFC took over the world and found itself in the gateway to the Mornington peninsula better known as Frankston. On a recent trip across the great state of Victoria I found myself among a small collection of shops whilst searching for lunch, I was obviously drawn to the KFC yet I still entered with skepticism after many bad previous experiences (Wonthaggi KFC). To my pleasure when i entered the building the interior seemed to be a recently renovated and well maintained premisis, i was greeted by the newly introduced self-serve checkouts which in my opinion are a cut above the mac Donalds equivalent these checkouts are a great way for me to peruse the menu without having a 16 year old who doesn't want to be there stare at me with an impossible level of disinterest. I decided upon ordering an original zinger box as it is the best test for a KFC, the area where i waited for my meal to be prepared was clean and seemed well maintained. As i watched the staff methodically construct an array of meals I was intoxicated with a desire for a crispy piece of chicken. A short amount of time passed and so my name was called and the meal began, upon opening the classic red and white box my eyes were met by a beautiful array of carbs fats and chicken, the burger looked as though it was created with precision and love, the bun did not look as though it had been in the trenches which was a relief and the chicken did not look as though it was malnourished, the Potatoe and gravy was a perfect ratio of Potatoe to gravy and the chips were crispy and well salted, the apple juice that accompanied the meal was at the perfect serving temperature of around 8 degrees, accompanying this meal was the beautiful view out the window of the bustling metropolis that is Frankston, the eshays on their bikes and the crackheads pushing around their trollies of belongings all seemed to be in a completely different universe to the quaint KFC where i was residing for my lunch. After the delectable meal I then threw my rubbish in a bin that was not overfilled (rare for a fast-food place) and exchanged agreeable glances with a chubby eshay wearing a motorbike helmet. All in all my experience with the Frankston KFC was delightful from the perfectly cooked chicken to the non-greasy floors. I believe this experience proved the great greek philosopher Epictus wrong when he said that “the purpose of eating is not to feel pleasure, We should take only what the body strictly needs in food and drink” to that i say for what is life without luxury, is it boredom? is it awaiting and ending? For the best way to enjoy a life is to seek luxury and happiness among...

12/2/22 at approximately 6-20 placed order for 12 pieces of chicken 10 spicy wings 2 large chips drive though was very slow but can handle that arrived home about 7 min later out side bag fell apart due to all the oil box totally fell apart oil dripping from it chicken fell out outside was very dark with what is normally a bit crunchy all fell of the chicken all dripping oil every where so returned to the Karingal outlet to speak with duty manager , first person said they were very busy said I would wait , eventually a very pleasant young lady came out apologised and asked what she could do to make it right going well so far was told at least 30 min wait for chicken asked for a refund she went out the back and got another lady who gave me a refund for returned chicken when I said they had ruined the family meal and thought they should refund full amount ,she left with oily chicken to see the cook nearly 10 min went by she came back and asked what I was waiting for asked if she was in charge surprise surprise no that’s two people who came out when asked for manager finally a third young lady who was the duty manager came out and refunded full amount ,she could see all the oil on the counter top Customer service and quality training...

This store has turned into an absolute joke shift supervisor, assistant managers, and the store manager should be absolutely ashamed worst service and staff definitely disregard procedure iv been there a number of times as I live across the road and 9/10 times somethings wrong with my order either somethings missing, it’s just thrown together or iv waited 40mins to receive what iv ordered today I ordered a zinger stacker box and found that it had no lining on the bottom. my potato and gravy is missing, the chicken looks terrible I’m guessing the cook hasn’t sifted his flour and the burger feels like a rock, I also ordered the popcorn chicken and nugget feast which all came in one box instead of 10 nuggets on their own and a maxi popcorn chicken in its own box. Something needs to be done about the management at this store it seems it’s run by bums that don’t care about service their store is producing as long as they get their pay check, the area manager...