McDonald's Richmond — Restaurant in Melbourne

If Google could allow for a big fat zero score then i would rate this store at less than a zero! Ive just had the most awful and disgusting experience at this horrible MacDonald store in Richmond...the premisses lacked hygiene and the manager who claimed that she runs the store was Rude , abrupt and has no managerial manners ! Ordered 4 mac spicy meals ,a quarter pounder and 4 apple pies , after waiting a considerable time , we received what looked like a dog food at best!...burgers were over cooked and yet stone cold and had none of the most basic ingredients! I brought the meals back to the counter asking for a refund for those inedible burgers ! the self claimed store manager who greets people with horror kept shouting and she refused to issue a refund based on the fact that some of the burgers were partly eaten...what a display of ignorance and dishonesty !because how else would someone find out that the meal they were served was inappropriate unless they take a bite!! Let alone that 3 of the 5 burgers were not even touched yet ! I was so disappointed and Insisted at getting a full refund ,,she said that they were busy and the food meant to look and feel like that! I asked for options and we opted to get the police involved whom then gave me some information and instructions to how to report the matter to consumers affairs,,,I'm waiting on call from a consumer affairs department lawyer and I will have then to take the matter further and hopefully get a...

What can i say. Maccas is maccas anywhere you go. Foods cheap, average and unhealthy. Why someone would go here is beyond me. Especially in Richmond where you have so many better choices for food that doesn't resemble human excrement. Also not to mention the number of multi-cultural restraunts located within walking distance from the maccas. Much better choices in this area for food.

Unfortunately I had to visit this wretched place as it was late at night, it was the only thing open (which in my mind is the only thing that's good about it) so my experience there was shocking. I was already expecting terrible food obviously but thought to my self, "the service might atleast be somewhat decent" however to my further disappointment all the staff were rude to me, staff got my order wrong and the food was so poorly made... I couldn't even eat it (which is rare for me as ill eat pretty much anything) when I returned it and asked for a refund as i had hardly touched my meal, they refused and said the best the can do is make it again for me. I considered this option but going off how bad my first meal was made. Even if the replacement meal was a 10 fold better it would still be the equivalent of shoving my face in a big pile of horse poo.

So yeh long story short. The place sucks, the staff suck and the food sucks three times more than place and staff combined... And it will always suck. That's McDonalds are making less and less money each year, due to...

Let me set the scene here. It was late and I had just come from a footy game at the G. Had hyped myself up hard for a frozen Coke with ice cream on top. I had been thinking about it all day. Now, we all know that it’s frozen coke at the bottom and ice cream at the top. Apparently this maccas doesn’t. Now picture my disappointment when I see the manager walk with the clear plastic frappe cup to the ice cream machine and puts the ice cream in at the bottom of the cup. Then she proceeded to put the frozen Coke at the top. Now, those cups have a cone lid. So not only did I miss out on the wonderful joys of having the ice cream on the top, I also missed out on having extra frozen Coke which should’ve been where the ice cream is. Not to mention my straw being uncooperative because it won’t mix the two together because the ice cream at the bottom was like glue holding onto the damn straw. It’s now been more than a week since the tragedy. I’m still yet...