Mumtaaz indian Bistro — Restaurant in Melbourne

Disappointed and Felt Unfairly Treated

I’ve visited Mumtaaz Restaurant twice, and both times were extremely disappointing. As an Indian dining at an Indian restaurant, I expected at least fair treatment—but unfortunately, I felt quite the opposite.

Both times, despite arriving earlier than other guests, we were served much later. We had to repeatedly call the staff for service, and other non-Indian tables were clearly prioritised. We initially brushed it off as a busy night, but the second visit confirmed the pattern. Despite arriving well before closing time, we were rushed to finish our meal while other non-Indian guests were allowed to relax and even place additional drink orders after hours—something we were refused.

This repeated difference in treatment was disheartening. It genuinely felt like we were being treated differently because we were Indian, which is especially painful in a restaurant that represents our own culture. I hope the management reflects on this and ensures fair and respectful service to all guests, regardless...

𝐖𝐨𝐫𝐬𝐭 𝐂𝐮𝐫𝐫𝐲 𝐢𝐧 𝐒𝐮𝐫𝐫𝐞𝐲 Usually I don't write reviews for restaurant food even if they don't meet my expectations. But I thought that I needed to write a review for the food that I bought from Mumtaaz Indian Bistro, Surrey Hills. This was the 𝐖𝐨𝐫𝐬𝐭 𝐈𝐧𝐝𝐢𝐚𝐧 𝐅𝐨𝐨𝐝 we ever had from a restaurant in the past 17 years after we moved to Melbourne. The meat and the rice in the biryani was not even cooked properly and the Dal Makhani seemed to be boiled Dal with Onion. We spent around $127 (bill attached) and couldn't even finish the food. We tried to return the unfinished food back to the restaurant and requested to meet the Manager or the Owner but instead the lady staff brought the cook to talk to us. Restaurants like these put the wrong message out and people might think this is what Indian food tastes like. My request to the hotel staff is to please check your food before you serve them to...

They put the holding on the front mirror best indian rest, but i think they are worst ind rest bcz specialy for their service. This is my second time order the food from them, my first experience was realy bad but as a new of them i give them another chance for just small takeaway 2 curries & half tandoori chicken last night. I placed a order 8:25 pm on the phone & they said to me 30 mins. I went there to pickup my food around 9:10 pm.food was not ready. Then lady cameout give me excuse we give your food to someone else.both times same lady cameout & gave me the different excuse. Also she said she is the Headchef here. But very strange headchef serving on the tables, taking a payments pickup dishes from the tables🤔🤔i picked up my food around 9:30.i will never go back.also i am going to upload a receipt of the food, might they can say...