Phoenix Kitchen City — Restaurant in Melbourne

Disgusting.

The waitress seemed to be in a rush, even though there were only four tables and four floor staff. She mumbled her welcome and “scan to order,” and it took me a minute to figure out what she was saying.

Now, on to the food. I ordered the crispy pork and Chinese barbecue pork rice, as well as the beef chow fun.

The chow fun was okay—nothing special, just edible. But the crispy pork and Chinese barbecue pork rice… good god. The “crispy pork” was soft, and not in a good way. I asked the waitress to send it back, and they did. When it came back, I immediately knew what had happened: they microwaved it. It tasted exactly like leftovers that had been reheated. The second time they brought it out, the whole thing was cold. Ridiculous. So I called the waiter over and asked him directly, “With the crispy pork, are there only two options—cold and crispy, or hot and soft?” They ended up cancelling the order, but my girlfriend’s mood was already ruined. I’m pretty sure they microwave everything—not just an assumption, but because I actually saw it.

Also，not sure why the waitresses were laughing when I raised the issue.

They gave me a 15% discount, which came to about four dollars. Honestly, that made no difference—if anything, it annoyed me even more. My girlfriend had just finished a long day at work and was really looking forward to trying Phoenix Kitchen, but she ended up leaving with an empty stomach.

Also, the dessert looked disgusting. Microwaved as well, you can see the dried up bit on the edge of the bowl.

I don’t ask much from a cheap eatery, but this level of food and service was...

🦆 Phoenix Kitchen – Cantonese Roast Royalty Has Arrived in the CBD! @phoenixkitchen_city has officially landed in Melbourne’s CBD, serving up classic Hong Kong–style Cantonese roasts with all the trimmings. They're currently in soft opening, but be sure to mark your calendars for the Grand Opening Weekend (July 20–21) — it’s going to be huge!

🎉 What’s happening? 🔥 200 FREE Roast Duck Rice Bowls 🎁 Spend & Get Promo – Spend any amount and get matching value in vouchers

🥢 What We Ordered: Roast Pork Meal (with lemon tea + fried egg) – $25.90 Two Roast Combo (BBQ pork + Chinese sausage, milk tea + appetiser) – $28.90 👍🏻Pork Belly with Preserved Veg – $28.90 👍🏻Salted Egg Bun (Lava-style!) – $10.90 – a must-try! 👍🏻Roast Duck – $26 – crispy, juicy, flavour bomb

🔥 Highlights: The Roast Duck – Crackling skin, tender meat, and full of flavour — don’t skip this one! Salted Egg Bun – Oozy, molten, and highly addictive — just be warned, it’s hot and very hard to stop at one

📌House-made chili oil – 🔥 adds the perfect kick to everything

📍Where to Find It: Ground Floor, 31 A’Beckett Street, Melbourne CBD

📅 Grand Opening: July 20–21 🎟 Free bowls + spend-and-get deals? You know...

@phoenixkitchen_city 📍 Loving all these authentic Asian restaurants opening up in Melbourne CBD 😍 This one newly opened in Abeckett St (replacing Mansae’s old location) is one to try for anyone who loves Cantonese HK style Roasts!! 🌟😮‍💨

The meats were honestly the stand out for my visit and the serving is huge! Making it really good value for a