Red Rooster Fountain Gate — Restaurant in Melbourne

The Red Rooster staff member who was on the drive through and counter service was the most patient, courteous and helpful young woman I have ever had serve me, she was lovely. I hadn’t been there at the store for awhile and some menu items had changed. She answered all my questions and let me make up my mind without rushing me. which I really appreciated. So service was excellent. The chicken I’ll say was well cooked and about 95 percent tasty. The pineapple fritters were good but the chips were rather soft and definitely not cooked long enough on the outside. The so called regular bag of chips has also gotten much smaller since I last purchased them very disappointed! Also the potato and gravy had very little potato in the bottom of the container and was more than half full of gravy! Tasted okay. Time waiting in drive through during food preparation...

Not going back to this red rooster until this girl with blonde hair, braided and glasses is gone from there. She definitely got some issues with her. Her toxicity got in my food when she packed it. Rude for no reason. I specifically Did not go to the drive through because she was serving. Freaking rude when she handed me the food. Did not say anything, just left it on the counter. Rolled her eyes because I didn’t take the food from the counter. Felt like she was racist or she has some behavioural issues. MANAGEMENT PLEASE DO SOMETHING ABOUT THIS OR ELSE NEVER GOING BACK. TOXIC ATTITUDE IS NOT GOOD FOR FOOD BUSINESS. However The young girl at the register had very good customer service. Just realised after reading the other reviews, I am not the first one who wrote a review about this girl. I HOPE MANAGEMENT WILL LOOK INTO IT. And I am not going to...

Normally would give a 5 star to this place. The young, i assume manager, with tattoos has served us in the past and is very polite with great customer service however tonight we were left feeling very upset. We went through the drive through about 10.30pm 10/08/23. We rarely get takeaway and felt bad going out so late however I had only just got home from a long day of work. We ordered our food and paid at the window. While waiting at the window, the girl with brown hair who took our order and was packing the orders was yelling and complaining. ‘After 10.20pm, they can have what we have cooked. I don’t even care’ ‘just cook their own dinner’ ‘lazy’. Left feeling very belittled for treating ourselves to...