Reservation was easy by phone. When we got there we asked for a different table because the reserved one was at the entrance. After this request, the experience was all down hill. Middle aged Chinese guy with glasses started becoming rude and kept looking at us the whole time. The way he spoke was rude as well. I mean we could have left but we already paid for the food so might as well eat it there. They’ll give you the menu and go to the cashier to order and pay. Tall, thin, young, asian lady at the cashier was kinda rude too (what’s up with this place). We came here coz of google maps search for asian food and it had heaps of reviews with a high rating but come on you gotta have good service at least. So, I guess I found out how they got heaps of reviews. There are signs in the restaurant for a free coke if you review them in google ⭐️⭐️⭐️⭐️⭐️, go figure. We had roast duck(too salty), pan fried dumplings (a bit dry, flavor okay), Shanghai pork dumplings (okay), sliced beef noodle soup (okay), stir fry beans with minced pork (good), crispy roast pork noodle soup (pork was good, noodle and soup okay), deep fried prawn (very good). Ambience, really can’t say much other than the fact that glasses guy kept staring at us so we can’t really enjoy our food. The good thing though was there was 1 small lady staff that at least tried to smile and refill our water and they gave us free take away containers. We felt unwelcome at this restaurant just because of the overall vibe of the staff except for one. Anyway, I guess they’re the only Asian restaurant in this parts of Victoria so no choice. But, if you could find one with a better service maybe don’t go here unless you really like the deep fried prawn and you can’t get it anywhere else. Cheers. Hope this helps others who checks ratings and reviews before going.