Sometimes it is good, but unfortunately, the times it is bad, it is shocking. The worst. As many have said here, the old guy has won worst bloke in Bayside 15 years straight. If anyone dares to raise an issue he has a tantrum and blames the customer! He is a ripper, and has instructed staff to deal with any mistake with the same stinking attitude. Frozen fish. Overcharging. Incorrect orders. Lying. Swapping items when they have run out without asking. Don't believe their fake 5 star reviews. The pig headed attitude is obvious when reading every response here to a legitimate bad review - 'it couldn't have happened, just look at all our positive reviews!' We are not idiots! Don't...
Read moreCrazy interaction, ordered a ton of whiting and dimi’s etc only to get a totally different order, then disagreed with what I ordered. I have been totally supportive of this business for 13 years and the owners and son were not prepared to listen to my version of events, only supportive of a new employee that had no idea.
Been a great fish and chips shop for years until their attitude got in the way. The whiting was flake not what is was marketed as. Photo of whiting attached.
A complete disappointment and time the owner and son exit the business before it dies a tragic death of poor customer satisfaction. Berry disappointed and wish there was a zero...
Read moreBeen a regular customer for a long time, normal partner orders via UberEat and picked up with name ordered without issue. Suddenly one night an elderly looking Caucasian staff wanted to see the order on my phone, with bad attitude. I explained that I didn't order via my phone, my partner did. That man showed such a face like you are the Urber thief! -"it's for security reason". Will never go back again. If you don't want order from urber, turn it off! There is no local takeaways want to see the order on the phone when picking up. Other staff are normally very friendly, one bad staff destroy a...
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