Serenity Blu — Restaurant in Melbourne

Yeah, I'm going to keep this one short and sweet, because honestly, I don't think it deserves much more than that.

It was horrible, in fact, I would go so far as to say that it was one of the worst kebabs I have ever had during my time reviewing kebab shops here on Google.

Probably not as bad as Mum's Kababs in Tarneit, at least this kebab was semi-edible, but still, pretty damn bad.

Quick disclaimer. To be absolutely fair to Serenity Blu, it should be said that they are predominantly a fish and chip shop that do kebabs on the side. That does, to a degree have to be taken into account, but nonetheless, I review kebabs, they sell kebabs. Here we go.

Let's start with the good.

The customer service: the lady behind the counter was perfectly pleasant, the kebab was made in good time, and I was in and out within 10 minutes.

The price: This, and probably this alone is the only reason I'm giving Serenity Blu a two-star rating. Good customer service is almost a prerequisite in a business like this, but decent pricing on a kebab is genuinely difficult to find these days, and at $10, I genuinely felt like I was back in the good old days of pre-COVID.

But, as I soon found out, that pricing was definitely an indicator of the kind of quality I would soon be consuming, I just didn't know it yet.

The Bad, The Very Bad.

Because there is so much I need to mention here, for the sake of time, I'm going to break it down category by category.

The wrap and overall presentation were pretty good, they used a standard tortilla, it was wrapped nice and tight, it was toasted, it had alfoil, so far so good.

That's the end of the positives, now we get to the bad stuff.

The vegetables were wilted, the tomato didn't taste fresh at all, the lettuce was clearly a couple of days old, and an educated guess would tell me that they were probably sitting in the salad bar, sitting at room temperature for quite some time during this day.

The chicken had absolutely zero flavour to it whatsoever. None. Zero. Zilch. Nada. No flavour. It was well cooked, it had that going for it, but in terms of actual redeemable flavour, it tasted sort of like chicken, which is kind of the prerequisite, and that was just about it.

And worst of all, the garlic sauce. People that follow my reviews will know that garlic sauce is a pet peeve for me, simply because whilst it's a crucial ingredient in most kebabs, kebab shops continually find new and inventive ways to absolutely stuff it up. This garlic sauce, whilst being called garlic sauce, had absolutely zero garlicky taste to it whatsoever. In fact, as you can see from the pictures, it more resembled water, which by the time I'd got back to the car had collected in the bottom of the kebab wrapper.

The entire thing was a travesty, the price was the only real redeemable part of this transaction, and honest to God, I have no idea how this place is apparently worth the five stars people have rated it up until now.

Would not recommend, will not...

After seeing the endless hype on social media & their many likes my friend and I decided to walk down & get a lovely lunch from here!!! After the orders were done my friend sat down to eat & one of the women rudely asked her “Are you gonna eat it in here?” She said yes and the woman huffed and puffed about it. Not sure why because there was only one other customer at a table at this time. So we left and sat outside to enjoy the beautiful warm day.....her kebab meat was very cold inside which put us off our food! During that time I was polishing off one of my fried dimsums which was still freezing on the bottom and soggy.... I could not eat the other two. The chips that came with my friends kebab were below average and disgraceful I’m surprised they have the Confidence to force so many on you. We threw out most of our food & went home to put her kebab in the oven. An extremely disappointing day and we’d never go back. A huge waste of time and felt disgusted by food for the rest of the day after eating through a half...

Absolutely terrible!! Ordered dinner for Good Friday and was told it was an hour wait (understandable) so we waited and just before an hour we called to see if our order was ready, the guy who answered said that they were ahead in orders so we should come now. When we arrived we were told that they didn't have something we ordered, so we had to change that part of the order and then wait another 10 minutes. Surely they could've told us when we called up but oh well. We get home, open our food and see that instead of flake they have substituted it for Blue Grenadier because i assume they've ran out of flake. We ordered a minimum chips and got maybe half of a regular minimum chips and the scallops were squished and gooey. I now understand why you guys were the only fish and chip shop to answer in the entire...