Thailander Victoria Gardens — Restaurant in Melbourne

Ordered a noodle soup at this place. Prior to ordering, I repeatedly asked if the noodle soup would be spicy, as it was meant for my 4-year old. The guy at the counter assured me repeatedly that it was not spicy, hence I placed the order. However, the noodle soup did come out spicy (there was even chili flakes all over), and so I complained to the guy at the counter. Funnily, he just shrugged it off saying it was his first day at work and just walked away! I called for another staff who was on her phone, but she was unapologetic and kept saying that the soup was made in a central kitchen, and that they all taste the same. After several rounds of trying to get my message across, she then said that some people do not find the soup spicy at all, including my 4-year old!! After repeatedly demanding for a non-spicy soup or a refund, they ended up refunding me, before telling me (with an attitude) to throw away the noodle soup myself....

Stay away from this place . Expensive, 13,90$ for a very small bowl of chicken laksa noodle soup. Taste is not there at all! You do not taste anything... No chilli, no soup... Very watery and weak... I never had this and I will never pay one dollar ever at Thailander. The portions very very small! My wife used to leave 50% of her soup from chef Lagenda and I used to be extremely full with just my meal.... This place sucks. My wife still hungry and clearly I am too... And we paid more!!!

We used to go to the wonderful Chef Lagenda in Richmond but it is not closed... Why always the good...

It's businesses like this that McDonald's and KFC love. This business is appalling. 25 minutes to make a stay roll. Charge a 10% service fee and then say sorry we don't have enough staff on..Don't charge me a fee to wait 25 minutes.Meanwhile my friends had all waited and had their dishes served and eaten and I was still waiting. They even refused a refund and they still hadn't given me my food. Food was just ok. I'd say any other place in Vic Gardens would make something nicer and know how to serve customers well. If you want a bad...