I have always loved going to the Austral cafe until my recent visit there where I ordered a chocolate malted and a toasted egg and lettuce sandwich now normally when I order this particular sandwich at other cafes they toast the bread first and then add the egg and lettuce after, however at the Austral Cafe they toasted it all together so the lettuce was literally cooked and of course was soggy and less than tasty my malted milk turned out to be a thick shake though that wasn't so bad, add to this a less then friendly staff member I can tell you that I was very disappointed and would normally have said something only I'd just come from a sad occasion and was feeling somewhat fragile and not up to saying anything I'm not sure if I ever want to go back to this cafe again. I work in a role where customer service is top priority and I'm afraid that in this case it was...
Read moreThis is a really cool old fashioned cafe called, The Austral. It has old style booths, old style cafe food, great coffee and best of all old style service. I remember going to the cafe in Bourke with my grandfather when I was a kid and they’d bring the sandwiches out in a plate cut into triangles, and the hamburgers were so big you couldn’t get them in your mouth, the chips were so crispy on the outside and fluffy in the middle, the milkshakes were served in a milk shake glass or old fashioned silver milk shake container. They do all this at this cafe, and one of the nicest things was that there was an old bloke there named Colin, who must eat there regularly because every single staff member knew him by name and stopped to have a chat with him. How good would it be if we could bottle that kind of atmosphere and...
Read moreFirstly I would like to say good morning to two ladies niomi and moria who works at this particular cafe I was in there last Tuesday morning with my friend and we are from Newcastle participationing in the re run the 1969 southern cross our first stop was Murwillumbah we are from Newcastle and on Wednesday morning we both had the pleasure of having breakfast in this particular cafe and we found these two staff members very nice to get on with and the food was delicious and the customer service was awesome just to finish off thankyou very much for everything and would like to recommend to everyone who is in Murwillumbah area to go and have breakfast and lunch and dinner in this cafe best wishes to all of...
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