KFC Tweed City Food Court — Restaurant in New South Wales

we ordered AND paid for a total of 16 nuggets (10 pack of nuggets by itself and a 6 pack that came with a box) via the kfc app. we ended up with only 9 nuggets? after telling the staff that were missing nuggets they snapped and said to look harder cause they already put them in there, giving them the benefit of the doubt for being rude because after all it was busy and loud and probably hot in there, we came back and double checked but found nothing. after a total of 3 times going back to tell them that we were missing the food, showing them the receipt, showing them all the food we got, they gave us 2 extra nuggets. the final time we went up after all the rude comments from them we finally got al the food we paid for. why couldn’t they just give us the missing food we paid for after showing them all the evidence. this was so much of a hassle just to get the food we...

I had a disappointing experience during my recent visit to KFC. I ordered a Twister and added cheese to my order, but it was missing from the meal I received. When I brought this to the attention of the manager on duty, instead of handling the situation professionally, she was dismissive and rude. Despite me showing her the nearly finished Twister with no cheese inside, she rolled her eyes and sarcastically asked, “So did you want a new one?” Her tone was unprofessional and made it seem like she was reluctant to correct the issue.

As a customer, I expect courteous and respectful service, especially from someone in a managerial role. This experience was very disappointing and reflects poorly on the standard of service KFC aims to uphold. I hope this feedback helps improve staff training and customer service...

Worst experience today. Waited 25 minutes for food is ridiculous for a "fast food" place. When I went to ask at 20 mins how much longer the lady was very rude and abusive. I asked for my reciept so I could do some feedback and she replied "what negative". Of course negative !! If there is a 30 minute wait for food maybe you should have a sign up!! The lady was so rude and then walked off on me in a huff. Name badge said Tom but she said her name was Bridget or midget, definately shouldn't be in customer service. Also you did forget my sauces !! Can't even read the order ! Yes it was a weekend but if you can't handle the heat, get out of...