Subway Umina Beach — Restaurant in New South Wales

Ordered from the app on 18th December 2024, couldn't fulfil my order because they were out of rye bread, got told I would be refunded within 1 or 2 hours, seems not, because it's now 26th of December and I still haven't got my $48.75 back. I'm on a disability pension and it's Christmas time, why do Subway think it's OK to rip pensioners off especially at this time of year? You won't be getting any more money from me or my carer EVER Subway Umina, wouldn't have a CLUE how to run a business or how customer service...

This would make it the third time I have been delivered a “large” wrap that costs more than a foot long but seems to be smaller than a six inch (refer to photo for context). After calling the store the response was an admission that they made a regular instead of the large and followed with “sorry, there is nothing we can do about it”. Appalling and shameful. An empty apology and a half-empty wrap. Congratulations Subway Umina you received my first ever review on...

Saturday 6th Jan 1pm. the staff working today could not have made a worse sub. Pulled out of toaster early so just warmed and soggy, bread cut crooked and unevenly. Cheese hanging off the bread. Breaking food safety rules by not washing out chicken container before reuse after they have sat at room temp with chicken juice in them. Not changing gloves after handling raw meats and currency. I coukd not even pick it up to eat because...