Aussie Roast — Restaurant in Newcastle-Maitland

This place is going down hill FAST. I’d give them zero stars if it was possible. The roast rolls used to be the bomb. Nowadays the meat is tough and inedible and the gravy is almost non-existent. The staff are very rude and seem make customers feel like an inconvenience when they approach the counter to order food. I’ve had consistently bad experiences on the past three visits, with the same issues. Last time I tried to make a complaint and the lady I spoke with just continued cleaning whilst I spoke. At the end she gave a sarcastic smile and said “sorry. We’ll try harder next time” and then turned her back to focus on the bead rolls. I won’t be wasting my money or my time here again. I tried to give them a chance, given how good they used to be. But it...

I find this place, the food and all all staff members utterly amazing. They have gotten to know myself and my children over time. They greet us whether we are just walking past or popping in to order a bite to eat. They take their time for me and have provided me with more than just customer service. I am provided a smile, a giggle and most importantly, I am greeted with kindness and reassurance in many more ways than just hospitality and great f....

In a food court its always surprising to come across a gem like this place. The food is amazing and quick to serve even if ordered from the kitchen. The roasts in the window make your mouth water before even getting a whiff of the delicious smells.

A quality and relatively cheap lunch for someone like me on the go. I wouldn't say no to stopping in for a takeaway dinner either. Definitely a place to...