McDonald's Harristown — Restaurant in Newtown

Absolutely disgusting. We got into the drive thru before anyone else and waited there and nobody greeted us, other people drive in to the next lane at the speaker and got served straight away as we are still waiting there we still didn't get greeted, so we drive up to the window and the lady opened up the window so rudely and ask what do you want!! Well this has made me furious!!! We ordered our food get to next window only to realise 4 employees wearing headsets and nobody decided to even serve us at the speaker while we are waiting there. One female employee stared at us so rudely and the look we got given was disgraceful. She handed us our food and said "cya"!!! I'm sorry but I work in customer service and if I ever spoke to or treated one of my customers the way they did, I would have either gotten a written warning and serious talking to or even fired!!!!

Some of your employees need to work on there customer service skills and be...

In my five years of coming here to eat, I don't think I have ever been so unsatisfied with this restaurant as I have been in the past few months. As of yesterday, I had officially blown my lid. Came in about lunch time yesterday to only order a Big Mac Meal (it usually only takes about two or three minutes after ordering food) and ended up waiting about 10 minutes for it. They were clearly understaffed. And yet, I saw a manager standing next to the cafe doing who knows what. Just standing there... instead of, you know, HELPING MAKING MY FOOD MAYBE? Upon receiving my order, the other manager that served me gave me a very condescending look. Yeah sorry for having to wait for so long at your FAST food restaurant buddy. And this was just yesterday! They're ALWAYS rude and slow! I thought the Macca's next to Grand Central was the worst in Toowoomba but nope, it's probably this one now. Even the wife and kids don't like coming...

Something needs to be done about savanna. She has the literal cockiest and disrespectful attitude. It is honestly disgusting. When you pay for anything (at least with heritage) it is down as pending for a few hours or so but she doesn’t believe that even when I showed her that it is pending. And after being told by the other worker that I didn’t have my card on me to pay again she asked me for my card three times because she can evidently not hear anything anyone has to say, even her coworkers. Even after paying for it and the payment being out of my account and labeled as pending I didn’t even get my food. I believe she is a manager so the store is in real bad hands when she works. Wanna get ripped off, told to pay twice, winded up the entire time and not get your food or your money back? Just go see savanna at...