McDonald's Aitkenvale — Restaurant in Queensland

Was told by staff behind the coffee cafe to go over to the other area to be served, which we did told them our order. We ate in had coffee and cheese cakes.one of our raspberry cheese cake arrived than told they only had one raspberry, so them offered us a chocolate cheese cake with a Oreo , my girlfriend said she can't eat chocolate as she is allergic to chocolate. My friend said no she had ordered a gluten free cheese cake. My friend went over and showered the girl what she though she ordered. It turned out that the person who took our ordered had entered the wrong information, but the ladies where very abrupt to us like it was our fault. The product s where all good and fresh it was the order was wrong and staff very rude and abrupt. Have never experience that sort of rude abrupt manner. We did get out order quickly so nothing wrong with the time of receiving our order, I felt like we where a pain by the staff...

This McDonald’s is a complete embarrassment to the brand. Every single time I come here, something is wrong. Burgers are thrown together like they were made blindfolded. Half the fries are missing from the box and when you say something, you get attitude like you’re the problem.

How hard is it to make a basic order correctly at a fast food chain that’s been doing the same thing for decades? Apparently too hard for this location. It’s beyond lazy, it’s disrespectful to paying customers.

You charge premium prices for what is now the most consistently disappointing experience I’ve had with any McDonald’s. It’s not a one-off mistake this store is reliably bad.

McDonald’s is a multi-billion dollar corporation, yet this store can’t manage a basic standard. Where’s the accountability? If corporate actually cares about their reputation, they’ll step in and clean house because this is driving...

I do food delivery, and I used to get the order quickly. The staff on January 15, 2023, from 10.25 p.m. to 11 p.m. just kept ignoring the courier drivers. I reached the store around 10.30 pm and waited for the food for more than 35 minutes, and the store was not busy at all. I just followed up with the skinny lady manager with the glass, but she said it would take time, but the order was ready, and even other staff don't seem to care. This is the worst experience, and I collected my order after 40 minutes. And I would just like to say thanks to one guy with glasses in non-uniform; he was cleaning the kitchen, and he noticed that I have been here for more than 40 minutes because no one else is in the store except me. Then he said to that skinny glass lady that she should just put two fries in a bag and give it to me. Apart from that guy, I would like to say I had the worst...