Poor service....Walked in for breakfast and only 2 other people in there, I stood waiting to place my order for over 7 minutes, nobody acknowledgedm me so I was just about to walk out when I finally a young lady came out from the kitchen. The hash browns were nearly stone cold and the English wrap was very ordinary with the bacon nearly raw, too make matters worse I had to wait a further 5 minutes for my coffee after receiving my breakfast. The amenities were spotless by the hand dryer didn't work....A bad experience and I won't be back.... Ps Coffee was only average.
2 year's later 29/06/18 I thought I would give this place another chance, guess what nothing has changed, I waited over 15 minutes to get served and was finally called over to the cafe to give my order and left other people waiting where you normally get served ... weird system, another 10 minutes I got my order. In defense for the hardworking staff there were getting smashed with the drive though that seem to get priority. The owner/ manager needs to address the poor service, read other reviews and there is a lot of customers complaining about the very slow service. I definitely won't come back again ......
Read moreHow hard is it to work out chips go in LAST??? Far out. Get cold chips nearly every order & then are expected to go & pick up new ones. I don't have time to run around after paying good money & McDonalds stuff ups. Rang & they said their delivery driver was on a break when my partner who was there moments ago saw the delivery driver loading up & going to a job. Was also told that the wait was on the nuggets & yes. They were hot. But why put the chips in if there was a wait on anything else?? Isn't it common knowledge that they go cold & awful stupid quickly? Was also told "they would have still been hot, but wouldn't be anymore. But its ok. You can have new chips". Like I was lying or it was my fault. I literally rang 2 mins after my partner walked in with them. Its around the corner, so its not like we have to travel. The coffee is...
Read moreI had the worst crispy chicken Caesar ever in my life. The chicken was dry and burnt, the wrap was like leather and instead of a good slice of bacon only a piece the size of a twenty cent coin was there. There was no dressing. Not happy Jan !!!!!. Also in Backwater it was only 23° outside so why would the air conditioning be freezing inside. Surely put the temperature to make the inside comfortable. Also we wanted a custard and raspberry pie and apple pie. We're told machine not working but they were still advertising them. Not even a sorry from your staff member. Why not put a sign up saying they are not available. It seems these days businesses do not give a dam about...
Read more