Absolutely disgusting! Until now I had never known one could mess up a sandwich. We ordered 5 subs, all were made completely wrong. The bread was doughy and under cooked. The subs looked like someone had thrown them against a wall and then tore them into two by hand. We also had the displeasure of witnessing the female “manager” speaking down to and belittling a young girl who was there for a job interview. She also continued to speak to her in an Asian language even though the young girl reminded her politely that she doesn’t understand her and she only speaks English. The manager stormed out and the poor girl was left sitting in the booth alone before she got up and walked out crying. The staff on at the time looked miserable and scared of this particular woman too. The atmosphere was tense and depressing. Subway really need to address these issues before this shop is completely ruined. I know I definitely won’t be back...
Read moreAppalling service for 28.10.24. Two staff on front one extremely slow the other incredibly stressed out. Foot long Italian herbs and cheese bread was stale and toasted to the point of borderline burnt and pieces kept falling off. Also ordered a small wrap with schnitzel. Schnitzel was kept in the microwave for up to 5 minutes after beeping and I had asked for wrap to be toasted, it wasn't.
One of the staff got another girl from out back who was so sour and miserable looking and didn't give off a friendly customer service attitude. Once I left and got in car to take food home the foot long unravelled everywhere and was just a huge slop of a mess.
I'm not one to give bad feedback but this experience was the absolute pits. If a mystery shopper came in they would have been horrified! Definitely no enthusiasm with...
Read morewhen i walked in the lady behind the counter straight up gave me a death glare. i smiled at her and asked how she was and she gave me a shrug and walked out the back. i stood around waiting for a good 5 minutes before someone else came out and served me. the lady was so unbelievably rude and disrespectful towards me and she TOASTED MY BREAD WHEN I DIDNT WANT IT TOASTED. i asked for cheddar and she put american cheese on it. she completely ignored me when i asked for pickles and olives and then put SWEET CHILLI SAUSE ON WHEN I ASKED FOR RANCH. the disrespectful lady practically threw my sub at me and told me to leave. i am VERY disappointed with this customer service and i will NEVER EVER be going back to this shop EVER again. i will not let anyone disrespect me like that AGAIN!!! Jazz you are not an asset...
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