Unfortunately I'm giving this place a 1 star, we went over a month ago for a kids free night in a very long time, ordered 1 Doz of oysters 1/2 kg of kilo of prawns, rib fillet with chips and salad and a caesar salad, we waited over 40mins to get our main meals, as they brought over the main meals, I said that we still have not received our oysters and they had said they had been looking for us for ages, even though we did not move from the table the whole time, I explained to them I did not want to be eating all of this at once and we would like to have our meals after our entree, they put the steak under the heat lamp and waited until we were ready. They did not even bother changing the chips or salad, so got served gross chips, I asked for the manager and she was absolutely lovely, she gave us a voucher and we decided to bring the kids and have a family dinner on the Tuesday night.

I called made a reservation for inside and they booked us for the booth, we arrived at the time of reservation and they decided to seat us outside as there were no booths available, so we just sat outside without complaints, went up to the bar to order and got the waiter to re read everything out, as we ordered 1 Doz of oysters 1 Doz of scallops two kids meals, a steak and a caesar salad, as he read it out I said please make sure the oysters and scallops come out with the kids meals, and he said yes that's fine, 5 mins within sitting down the kids meals arrived and no oysters or scallops, we didn't say anything just yet, thinking they were coming back, 10 mins had past and my partner asked where our oysters and scallops were, the waiter said he will go and look for us and then all of a sudden the main meals and the oysters and scallops came all at once, dajavoo. My partner said to a staff member why is our mains coming out with the scallops and oysters and all he could say was huh! Very loudly in his face, I said we asked for these to be separate. He said they all come out together, the other waitress asked if we had told them to bring it out earlier, I said yes I asked for it to be with the kids meals. I wasn't happy this had happened again. The manager came over to asked what happened and I explained it to her and showed it on my receipt. She was very standoffish and said what is it that you want us to do, I said I would like our food to be put to the side with fresh chips and salad, and for it to be back in 10 mins she was fine with it and did not even apologise or come back to explain why this had happened, another staff member came and handed our dinner over and was the only one to apologise for the issue. The manager came and had a look over at the table as the plates were there and said oh I see you got your food and walked off and that was the last we had seen of her that night, we were disappointed as the food is actually really good, service was absolutely horrible. I hope you have a good look at the staff members that are employed in the restaurant and really consider training them on how to be respectful and how to speak to customers.