Salt 'n Battered Nambour — Restaurant in Sunshine Coast Regional

My experience with Salt abd Battered Nambour was very disappointing. To avoid a long wait time on a Friday night, as I had interstate guests who were keen to eat early, I rang our order through. The person I spoke to assured me that my order would be ready in 10 to 15 minutes, which worked, as it would take 10 minutes to drive to the shop. Upon arrival I gave my name to the person at the cash register and they handed our order with them repeating our order back to us. When I arrived home, they had left out the fish. I rang to pololitely explain what had happened. I was told that I could get a store credit or get some additional fish for free and that it would be ready in 10 minutes. I opted for the fish as it was my guests who had be inconvenienced. They were a bit put off that they would now be waiting another 20 minutes for their fish and had to keep their chips warm in the oven. I returned to the store and tell the same person who originally gave me my incorrect order the reason why I was back. Then I waited, and waited, watched other people come in and order and get their food and wait some more. I peered through to the kitchen to see four young people moving around at a snail's pace, sometimes not doing anything in particular. With a background in takeaway, I found this odd for a busy Friday night. After waiting at least 20 minutes, a man comes in and picks up his phone order from the hot box and I notice two small bags of food left behind. I approach a different person at the cash register and say I was still waiting for the rest of my order. She turns to the hot box and pulls out the two bags, that had been there the entire time I had been waiting and gave them to me. I was not impressed. Then when I arrived home, there was no additional fish and the grilled whiting was extremely small for the $10.90 that I paid. The hot chips were now soggy after being kept in the oven and my guests had waited over an hour in total for...

Although food was good, service leaves alot to be desired ,when picking up my order at six forty five,the prescribed time for pick up, was told by staff member that they had written down Seven forty,, they said fifteen minutes and it will be ready,ok mistakes happen,there was only one other person in the store, and when his burger arrived it was the wrong one, I'm watching five young workers in the kitchen out the back acting like they were on school camp,not a good omen! My order arrived I had my list and went through it with the young lady to make sure it was rightshe checked it off and said it's all there,low and behold I get my order home and we are missing a whole seafood basket and a Dagwood dog,so I ring the store and told them about items missing ,I hear her ask another worker about it and he clearly stated that they only had one Dagwood dog left ,was offered store credit or refund all well and good but are you paying for my cold pizza as well that had sat in the car for three-quarters of an hour,!! If you are the owner consider having an adult on staff it will help your busines,end result for Saturday nite takeaway,one cold meal, one missed meal and ashared meal made up with what was left.Takeaway is a treat in our house,not...

The first time I visited around 6 months ago the fish and chips were beautiful, the fish batter was crisp and thin, the fish lovely and meaty. The chips were perfect, crunchy and golden.

The second time I went, around 3 months ago, the fish was again lovely, but the chips were cold.

Today I gave them a third, and I’m sad to say, final time. Again, the fish was lovely, but the chips! There were a lot of stale chips from a previous cook, cold chips at the bottom, and only the top layer being hot. I asked for salt and vinegar on my chips. There was no salt, and I was given a tub of vinegar!!! What on earth I was supposed to do with this I haven’t a clue.

Note to the people working there, you should have a spray bottle of vinegar that you spray over the chips and fish, vinegar is definitely NOT a...