I was exited trying this venue as it always looked inviting. My experience however wasn't the best. I ordered the lamb pie, was really dry and not flakey, I think it may have been in the window a little too long. The roast beef toasty was alright however was weird as to why they put lettuce in a toasty, as it doesn't really add any flavour, it just gets sogy and you end up eating sogy lettuce. Unfortunately found a hair in the toasty, I did notify the guy when I went to pay, his answer was "sorry about that". The coffees were ok. The staff dropped the food off, and I ended up having to go inside to ask for cutlery and napkins. When they drop the hot coffees and food they drop it right in front of my 20 month old sun. Which naturally wants to grab everything and touch the coffee. A little common sense would go a long way. Anyways I get home to realise that I was over charged on my Credit Card for my order. However kind of my fault for not checking prior to paying, However maybe reading out the order before setting payment, may have helped Limigate the issue. Don't see myself going back any time soon, or at least till new management.