Chef Ding — Restaurant in Sydney

Being coeliac, I asked for the gluten free options on the menu. I had eaten there twice before and was served appropriate dishes. This time I was told rudely by a waiter that there was nothing on the menu I could eat and intimated I should go elsewhere. He stated there was gluten in everything. We asked a second waiter, she spoke no English. A third waiter who spoke limited English said there were no foods gluten free, she said she would ask the chef but returned very quickly and said the chef said nothing gluten free. I excused myself from my friends and went over the pathway to a wonderful Spanish restaurant were the gluten free options were carefully explained by a charming lady with excellent English and I thoroughly enjoyed a Pork Chorizo Paella, cooked to perfection. The Difference!!! Previously, with the previous owners we had to wait on the stairs for a spare table, this time the restaurant was almost deserted. Previously, the food was good and there were gluten free options, this time as stated above, the meal was not as expected. No doubt other people have voted with their feet. If you are providing a service in an English speaking country then all workers must be fluent in English. Perhaps these staff were illegal workers, they can't have been students as you need to speak English to study in Australia. Or perhaps they were examples of the totally failed 457 visa system ripping off young Australians who are denied a job by a scheme designed to cover skill shortages. The conclusion: I advise everyone to skip this restaurant and I will notify border control of possible...

Would be a lower star rating if I could. Appalling service for the second time. First visit, we never got a dish and they wanted to charge us for it, and the food took forever to come. Tonight, we were again shuffled into what appears to be the space for the non-Chinese tourists, given a ridiculously overpriced and limited menu with no entree options at all. We then watched a bus load of Chinese tourists start to arrive and be ushered in to the main restaurant section, and food starting to be delivered almost immediately. Then when eventually our order was to be taken, the waiter was shouted at by the guy who appeared to be the maitre d, and then told there was no chicken available. At that point we left....

Terrible, and I won't be going back! Where to start: 1) SLOW SERVICE. We had to repeatedly ask for menus, orders to be take and drinks to arrive. Staff acknowledged us, but we still had to keep asking...and the place had one a few tables full! 2) SLOW FOOD. We waited 30 mins for simple vegetarian fried-rice, and had to turn it into take-away, as our soccer game at Allianz started. 3) WRONG FOOD. I asked for braised fish, and got braised chicken, which was embarrassing. 4) FOOD QUALITY. The broth my seafood noodles were served with smelled and looked like urine. ...but they were quick to give us the bill when we asked for it. The tip we offered = $0.00! ...