After an evening experiencing incredible performances at the nearby Spiegeltent, you may feel the need to decompress from all that artistry by marinating in 74 big screen televisions streaming sport. We sat outside which was like slipping back in time by thirty years as we found ourselves surrounded by shouty drunk guys and cigarette smoke. Awesome. Sure, no one is coming here for the food but it really does beg the question of why, exactly, anyone is coming here. The "boneless wings" have no relationship with wings whatsoever (odd at a place named Wing Haus) and are instead like micro-nuggets. No complaints about the taste but, if we are honest, take fried chicken of any description and serve it with some buffalo sauce and some ranch that you maybe waved a chunk of blue cheese over and you're probably going to be somewhat satisfied. Nachos were similarly unremarkable except that they were generous with the sour cream which is quite rare even though Woollies sour cream is super affordable even after all this inflation. The bathrooms were comparable to gender-neutral toilets at a festival, toilet paper and water everywhere. I got to have my own bona fide Seinfeld experience where I had gone about my business only to discover that there were no rolls of paper in my cubicle, not even after playing "turn the wheel" of fortune in hopes of discovering salvation. My expression of frustration and borderline panic led to the woman in the neighbouring cubicle asking if I was short of paper and passing me a roll under the cubicle wall. Bless you nameless stranger! I will say that the staff were all really friendly despite clearly having to spend most of their evenings looking after very drunk people who, for reasons unknown, want to watch seven different sports simultaneously at 9pm on a Friday night. As I cast my gaze over the surrounding area and note that there are three or four more giant televisions facing into the central area of the Entertainment Quarter, not even part of this pseudo sport bar, once again I am left wondering why EQ is such a soulless, desolate wasteland when it could be a vibrant and exciting hub for...
Read moreWe drove over an hour to visit Winghaus (Entertainment Quarter), only to be turned away in the most frustrating way. Our group included 3 adults, (all 20 years old) and one younger brother who is 16. The sign at the entrance clearly states that minors are allowed with a responsible adult, which by law means someone 18 or older.
Despite this, we were told we couldn’t dine in unless someone in our group was over 25—something not stated anywhere on the signage. We weren’t even allowed to sit outside, and were told to take our food and eat on the side of the road. A staff member was even smiling during the whole thing, which felt rude and disrespectful.
To make matters worse, my younger brother—who was the most excited about coming—walked away feeling like a burden, even though none of this was his fault. He was embarrassed and upset, and it was incredibly disheartening to see. This experience turned what should’ve been a fun outing into a disappointment for all of us and a waste of petrol.
What made it even more ridiculous is that a pet dog was allowed inside, but not our 16-year-old brother who was with three legal adults.
Really poor communication and customer service. If there's an actual 25+ policy, it needs to be clearly stated before people waste their time and money. We searched before we went to eat here and saw nothing about it on their websites. Would not recommend, especially to families or younger adults.
By the way your Parmesan and garlic wings don’t have any garlic.
Before posting this, Google is asking "How long did you wait for a table?"- Never got one – unless the...
Read moreWe went over the weekend for a birthday with a large group of over 20 people and the reservation began poorly when we were seated at 2 tables which were inadequate in size, meaning we were sandwiched shoulder to shoulder (later when our meals came this meant we could barely cut into our mains by reason of not being able to actually move). Moving to another section of the restaurant was not an option due to it being fully booked.
No menus were distributed, instead we were directed to the QR code paper-less menu to order, which I've previously done in small settings without issue but which was a nightmare in such a large group. Due to some of the guests having technical difficulties, I sent around a photo of the menu from the Bavarian's website to the group to pick from so I could order. When I actually went to order, a number of items from the online menu were not available (i.e. bao buns, bangers and mash).
The food itself was good but the ordering experience was a total nightmare and while the staff were really doing their all to help us and do things like clear the table (which was full to the brim being too small to actually accommodate our group) the staff were run off their feet so the service was slow.
I can appreciate the Bavarian's desire to go paper-less but in future there really needs to be consideration for large groups or people that are not tech savvy since ordering via the QR code is the one and only way to order. Please also hire more staff - it is clear the staff care and want to do a good job but are spread so thin they can...
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